Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering Six years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Responsible and friendly also able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

  • Relationship selling
  • Merchandising knowledge
  • Cash handling accuracy
  • Listening skills
  • Superb time management
  • Inventory management
  • Outgoing personality
  • Team player mentality
  • Customer- and service-oriented
  • Written and oral communication skills
  • Strategic planning
  • Product Sales
  • Retail merchandising expertise
Sales Associate, 03/2019 to 10/2019
Mfa OilChanute, KS,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Processed orders through system and coordinated product deliveries.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Educated customers on product and service offerings.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended optimal merchandise based on customer needs and desires.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended merchandise to customers based on needs and preferences.
Assistant Sales Lead, 07/2017 to 12/2017
Dierbergs MarketsBrentwood, MO,
  • Created sales presentations to promote advertising benefits to potential customers.
  • Prepared advertising sales contracts and submitted to clients for sign off.
  • Used strong negotiation and persuasion skills to sell advertising products and services.
  • Delivered cost estimates on advertising plans and services to customers.
  • Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
  • Reviewed customers' products, advertising history and business to identify effective advertising solutions.
  • Explained to clients how specific types of advertising helped promote customer products or services in most effective possible manner.
  • Planned and executed national sales department improvements, updated company's approach to marketing, cost analysis, presentations and territory establishment.
  • Identified new customer opportunities through careful study of advertising markets.
  • Participated in incentive programs and contests designed to support achievement of production goals.
Produce Clerk, 02/2016 to 02/2017
New Leaf Community Markets, Inc.Santa Cruz, CA,
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Assisted customers based on currently available product, promotional and policy information.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
  • Operated different grocery store equipment including balers, power jacks and slicing machines.
  • Cleaned shelves and restocked with new inventory when products were running low.
  • Rotated stock to maintain freshness and promote customer purchase.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Ensured that the work environment was kept safe, neat and clean at all times.
  • Assessed floor displays to determine which merchandise required restocking.
  • Frequently communicated with vendors to determine backorder availability and future inventory.
  • Greeted customers and provided immediate and courteous service at all times.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Checked prices and found requested products in the store for customers.
  • Examined grocery products to ensure that expired or spoiled items were removed immediately from stock and adhered to the "first in, first out" rule.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
Courtesy Clerk, 09/2013 to 02/2016
KrogerCity, STATE,
  • Worked closely with front-end staff to assist customers.
  • Returned exchanged or unwanted items to correct shelf locations and organized display arrangements.
  • Assisted customers with price checks, heavy items and finding products.
  • Answered questions and informed customers of current sales and promotions.
  • Escorted customers to desired merchandise location.
  • Packaged or bagged purchases and helped customers move items to vehicle.
  • Collected shopping carts from parking lot to maintain clean, organized parking lot area.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Placed customer items into bags using proper techniques to protect delicate items and separate different groups.
  • Operated pallet jacks and dollies to receive store product deliveries
  • Evaluated safety and security concerns and reported to leadership as appropriate.
  • Greeted every customer with smile, friendly manner and personalized support to drive store loyalty.
Education and Training
: Automotive Technology, Expected in
University of Arkansas Pulaski Technical College - North Little Rock, AR,

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School Attended

  • University of Arkansas Pulaski Technical College

Job Titles Held:

  • Sales Associate
  • Assistant Sales Lead
  • Produce Clerk
  • Courtesy Clerk


  • Some College (No Degree)

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