Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Results-oriented individual with over 5 years of experience implementing marketing strategies to substantially increase store productivity and repeat clientele. Expertise in arranging new merchandise, managing cash registers and independently opening and closing store. Organized, efficient and accustomed to handling crowds of over 30 during special sales events. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.

  • Retail loss prevention
  • Merchandising knowledge
  • Cash handling accuracy
  • Relationship selling
  • Inventory control procedures
  • Money Transfer Systems
  • Written and oral communication skills
  • Negotiations
  • Sales development
  • Verbal/written communication
  • Documentation and recordkeeping
  • Money handling
  • Product Sales
  • Strategic planning
  • Energetic self-starter
  • Excellent communication skills
  • Superb time management
  • Listening skills
  • POS system operation
  • Cash register operation
  • Reliable and punctual
  • Outgoing personality
08/2019 to 11/2021
Sales Associate Michael Kors Nashville, TN,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Answered incoming telephone Claires to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Offered product and service consultations and employed upselling techniques.
  • Reset store displays for special events and seasonal merchandise changes.
11/2016 to 08/2020
Assistant Manager/General Manager Planet Fitness Inc. Natick, MA,
  • Efficiently met business targets to provide streamlined operations performance.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Disciplined and maintained staff of 30+ to provide hospitable, professional service reflecting business initiatives.
  • Motivated and led team members to work together to achieve targets.
  • Monitored cash intake to eliminate discrepancies.
  • Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
  • Identified customer needs and delivered relevant product solutions and promotions.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
11/2019 to 01/2020
Assistant Manager The One Group Tampa, FL,
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Completed inventory audits to identify losses and project demand.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
02/2018 to 07/2018
Reservation Agent Marriott Hotels City, STATE,
  • Processed incoming reservation Claires and applied up-selling techniques to inform Claireers of premium services.
  • Contacted customers to advise on travel conveyance changes and to confirm reservations.
  • Acquired detailed knowledge of services, promotions and events to offer added value to travelers.
  • Provided clients with assistance in preparing required travel documents and forms.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Collaborated with sales department to arrange large group hotel bookings for such special events as destination weddings.
  • Reviewed guest information and payment options, checking for accuracy and completeness.
  • Coordinated with front desk staff to maintain maximum occupancy.
  • Relayed information on availability, pricing and discounts to customers.
  • Kept accurate knowledge of all types of rooms available at various resort locations.
  • Assisted customers via phone by providing confirmations, answering questions and offering general information.
  • Researched and resolved all customer issues.
  • Suggested amenities suited to clients' needs.
Education and Training
Expected in 06/2017
High School Diploma:
Herriman High School - Herriman, UT

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School Attended

  • Herriman High School

Job Titles Held:

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  • Assistant Manager/General Manager
  • Assistant Manager
  • Reservation Agent


  • High School Diploma

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