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Sales Associate Resume Example

Resume Score: 80%

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F
SALES ASSOCIATE
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 1-2 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Retail loss prevention
  • [Type] brand promotions
  • Cash handling accuracy
  • Dispute mediation
  • Merchandising knowledge
  • Customer- and service-oriented
  • Product Sales
  • Customer service
  • Retail merchandising expertise
  • Cash register operation
  • Money handling
Experience
Sales Associate
Southaven, MS
Journeys/Mar 2018 to Jul 2020
  • Retainedproduct, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Recommended merchandise to customers based on needs and preferences.
  • Recommended optimal merchandise based on customer needs and desires.
  • Educated customers on product and service offerings.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Sales Associate
Oxford, Mississippi
Austin's Shoes/Jan 2020 to Apr 2020
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Offered product and service consultations and employed upselling techniques.
  • Processed orders through system and coordinated product deliveries.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Recommended merchandise to customers based on needs and preferences.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Educated customers on product and service offerings.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
Concessions Worker
Southaven, MS
Southaven Parks and Recreation/Apr 2017 to Aug 2017
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Quickly and efficiently processed payments and made accurate change.
  • Accurately measured ingredients required for specific food items to reduce waste.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Maintained exceptional standards of customer service during high-volume, fast-paced operations.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
  • Executed all daily tasks and assisted other team members when needed.
  • Directed patrons to restrooms and other amenities within facility.
  • Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
  • Maintained dining and food service areas in clean, safe and sanitary manner.
Education and Training
High School DiplomaChristian Brothers High SchoolMay 2018Memphis, TN
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Journeys
  • Austin's Shoes
  • Southaven Parks and Recreation

School Attended

  • Christian Brothers High School

Job Titles Held:

  • Sales Associate
  • Concessions Worker

Degrees

  • High School Diploma

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