Sales Associate Resume Example Journeys

SALES ASSOCIATE

Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 1-2 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills

Retail loss prevention
[Type] brand promotions
Cash handling accuracy
Dispute mediation
Merchandising knowledge
Customer- and service-oriented

Product Sales
Customer service
Retail merchandising expertise
Cash register operation
Money handling

Experience

Sales Associate
Southaven, MSJourneys/Mar 2018 to Jul 2020

Retainedproduct, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Offered product and service consultations and employed upselling techniques.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sold various products by explaining unique features and educating customers on proper application.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Recommended merchandise to customers based on needs and preferences.
Recommended optimal merchandise based on customer needs and desires.
Educated customers on product and service offerings.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Sales Associate
Oxford, MississippiAustin's Shoes/Jan 2020 to Apr 2020

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Offered product and service consultations and employed upselling techniques.
Processed orders through system and coordinated product deliveries.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sold various products by explaining unique features and educating customers on proper application.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Recommended merchandise to customers based on needs and preferences.
Stayed up to date on store promotions, payment policies and security practices.
Recommended optimal merchandise based on customer needs and desires.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Educated customers on product and service offerings.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Demonstrated products to customers, discussed features and redirected objections to capture sales.

Concessions Worker
Southaven, MSSouthaven Parks and Recreation/Apr 2017 to Aug 2017

Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
Quickly and efficiently processed payments and made accurate change.
Accurately measured ingredients required for specific food items to reduce waste.
Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
Maintained exceptional standards of customer service during high-volume, fast-paced operations.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
Executed all daily tasks and assisted other team members when needed.
Directed patrons to restrooms and other amenities within facility.
Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
Maintained dining and food service areas in clean, safe and sanitary manner.

Education and Training

High School DiplomaChristian Brothers High SchoolMay 2018Memphis, TN

Resume Overview

Companies Worked For:

Journeys
Austin's Shoes
Southaven Parks and Recreation

School Attended

Christian Brothers High School

Job Titles Held:

Sales Associate
Concessions Worker

Degrees

High School Diploma

Sales Associate Resume Example

Resume Score: 80%

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