Customer service and sales expert who identifies customer needs and delivers solutions to problems.
Knowledgeable of the latest trends in the market. Successful at converting calls into new sales.
Fulfilled all supervisory duties when there was no Store Manager for about a year .
Recommended and helped customers select merchandise based on their needs.Described use and operation of merchandise to customers.Received and processed cash and credit payments for in-store purchases.Placed special merchandise orders for customers.Demonstrated that customers come first by serving them with a sense of urgencyConfirmed that appropriate changes were made to resolve customers' problems.Tracked down sources of special products and services to meet customers' special needs..Worked as a team member to provide the highest level of service to customers.Verified that all merchandising standards were maintained on a daily basis.Exchanged returned merchandise for customers quickly and efficiently.Trained new employees on company customer service policies and service level standards.
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