Customer service and sales expert who identifies customer needs and delivers solutions to problems.
Knowledgeable of the latest trends in the market. Successful at converting calls into new sales.
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Fulfilled all supervisory duties when there was no Store Manager for about a year .
Recommended and helped customers select merchandise based on their needs.Described use and operation of merchandise to customers.Received and processed cash and credit payments for in-store purchases.Placed special merchandise orders for customers.Demonstrated that customers come first by serving them with a sense of urgencyConfirmed that appropriate changes were made to resolve customers' problems.Tracked down sources of special products and services to meet customers' special needs..Worked as a team member to provide the highest level of service to customers.Verified that all merchandising standards were maintained on a daily basis.Exchanged returned merchandise for customers quickly and efficiently.Trained new employees on company customer service policies and service level standards.
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