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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Married for years and mother of 5. Enjoy singing, music, cheerleading, Nascar, fishing and camping. I coached cheerleading, Volunteer Board Member, Concessions Director and Secretary for the South Shore Jr. Longhorns Pop Warner football and Cheerleading program.

Dedicated Sales Associate offering 10 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 10 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.

Skills
  • Cash handling accuracy
  • Retail loss prevention
  • Brand promotions
  • Dispute mediation
  • Relationship selling
  • Merchandising knowledge
  • Inventory control procedures
  • Market research and analysis
  • Superb time management
  • Cash register operation
  • Written and oral communication skills
  • Reliable and punctual
  • Team player mentality
  • Outgoing personality
  • Energetic self-starter
  • Retail merchandising expertise
  • Accurate money handling
  • Results oriented
  • Documentation and recordkeeping
  • Reading comprehension skills
  • Inventory management
  • POS system operation
  • Customer service
  • Strategic planning
  • Verbal/written communication
  • Financial records analysis
  • Negotiations
  • Product Sales
  • Client account management
  • Excellent communication skills
  • Customer- and service-oriented
  • Sales expertise
  • Active listening
  • B2B sales and customer service
  • Listening skills
Education and Training
High School DiplomaTropical Acres Christian Academy High School Riverview1999
Liberal Arts MajorHillsborough Community CollegeTampa,FL,

25 hours completed

Completed 3 semesters of college as a Liberal Arts Major completing 25 credit hours with honors.

Experience
RebokSales Associate | Ellenton, FL01/2020 to Current
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Processed orders through system and coordinated product deliveries.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Negotiated and closed deals with minimal oversight.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended merchandise to customers based on needs and preferences.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended optimal merchandise based on customer needs and desires.
Aston GardensCulinary Supervisor | Sun City Center, FL01/2014 to Current
  • Oversaw hiring, training and development of kitchen employees.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Trained workers in every restaurant position, including food preparation, money handling at the bar and cleaning roles.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands and patronage patterns.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Planned and managed menus for weekly offerings and special events.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
JusticeSales Advisor | Ellenton, FL02/2019 to 05/2020
  • Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
  • Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
  • Outlined product features and answered questions about delivery policies, service standards and other areas of interest.
  • Set up appointments and maintained organized calendar.
  • Answered requests and concerns with friendly and knowledgeable service.
  • Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
  • Leveraged trends in customer industries and marketplaces to shape value-added solutions and approaches for key audiences.
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Provided accurate and detailed quotes for customers to maintain customer satisfaction.
  • Created and implemented store displays, promoting sales and growth.
RadianFood Sales Associate | Bradenton , FL01/2010 to 10/2014
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delivered meats/fish to customer locations.
  • Handled all delegated tasks, including cutting, trimming, packaging, pricing and selling of fish, meats and other raw or cooked products.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Created agendas and communication materials for team meetings.
  • Improved operations by working with team members and customers to find workable solutions.
  • Performed site evaluations, customer surveys and team audits.
Accomplishments

Windows 7, Microsoft Word, Excel, Power Point, accounting skills, email, and Internet. POS System Completed first-aid training.

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Resume Overview

Companies Worked For:

  • Rebok
  • Aston Gardens
  • Justice
  • Radian

School Attended

  • Tropical Acres Christian Academy High School
  • Hillsborough Community College

Job Titles Held:

  • Sales Associate
  • Culinary Supervisor
  • Sales Advisor
  • Food Sales Associate

Degrees

  • High School Diploma
    Liberal Arts Major

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