LiveCareer-Resume

sales associate resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Dedicated Sales Associate/Waiter/Cook with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.

Highly motivated with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations. Diligent with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.

Skills
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Product and Service Sales
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Sales expertise
  • Relationship building
  • Excellent people skills
  • Professional demeanor
  • Client Service
  • Social perceptiveness
  • Problem-solving skills
  • Dining area maintenance
  • Product promotions
  • Cash Handling
  • Upselling
  • Multi-tasking strength
  • Cash register operation
  • Adapt to diverse groups
  • Merchandising understanding
Work History
Sales Associate, 02/2018 to 05/2018
Columbia Sportswear Co.Estero, FL,
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Educated customers on promotions to enhance sales.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Solved customer challenges by offering relevant products and services.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Tracked stock using company inventory management software.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Generated brand awareness and positive product impressions to increase sales.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Performed stocking and informed management of low inventory quickly.
Sales Associate, 03/2016 to 08/2016
Columbia Sportswear Co.Garland, TX,
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Lowered shrinkage by watching customers and observing potential security risks.
  • Assisted customers by answering questions and fulfilling requests.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Worked closely with manager and coworkers to solve problems and handle customer concerns.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Generated brand awareness and positive product impressions to increase sales.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Performed stocking and informed management of low inventory quickly.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Waiter, 06/2012 to 09/2012
Department Of DefenseDetroit, MI,
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Implemented new drink policies, reducing over-pouring by 99%.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $50 per table.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Prepared beverages and filled food orders for customers.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Bussed and reset several tables per shift, working efficiently to keep dining room and work areas clean.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Cook, 05/2010 to 10/2010
State Of MichiganGladwin, MI,
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Safely used kitchen equipment such as knives and fryers, effectively reducing injuries and burns 98%.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Prepared several orders simultaneously during peak [Timeframe] periods with 99% accuracy rate, maximizing customer satisfaction and repeat business.
  • Produced over 40 appetizer dishes per day and maintained near-perfect customer satisfaction scores.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Received food orders waiters and cooked items quickly to complete entire order together and serve hot.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Cleaned the kitchen such as sweeping, mopping and helping the dishwasher
Education
GED: , Expected in 05/2008 to Liberty Christian Academy - Arlington Heights, Illinois,
GPA:

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Resume Overview

School Attended

  • Liberty Christian Academy

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Waiter
  • Cook

Degrees

  • GED

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