LiveCareer-Resume

sales associate resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Upbeat, customer-focused Sales Associate with 3 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge. I'm also dedicated and goal driven, I will get the job done !!

Skills
  • Cash handling accuracy
  • Merchandising knowledge
  • Inventory control procedures
  • Brand promotions
  • Excellent communication skills
  • Reliable and punctual
  • Listening skills
  • Team player mentality
  • Strategic planning
  • Sales development
  • Written and oral communication skills
  • Sales expertise
  • Customer- and service-oriented
  • Outgoing personality
  • Negotiations
Education and Training
Clark Atlanta University Atlanta, GA Expected in 05/2023 Bachelor of Science : Biology - GPA :
Certifications
  • Certified Nursing Assistant
Experience
Holland Residental - Sales Associate
Portland, OR, 07/2019 - 10/2019
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers by finding needed lingerie and clothing items and checking inventory for items at other locations.
  • Communicated with customers about bras&panty offerings, including policies, restrictions and refund policies.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Recommended merchandise to customers based on needs and preferences.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Educated customers on product and service offerings.
  • Drove sales of bras and perfume products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Offered product and service consultations and employed upselling techniques.
  • Helped average of 5 customers per day by responding to inquiries and locating products.
Holland Residental - Sales Associate
Bothell, WA, 06/2018 - 05/2019
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Used POS register system to ring up customer purchases, process payments and issue receipts.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Educated customers on product and service offerings.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Recommended merchandise to customers based on needs and preferences.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
Gpm Investments - Cashier Team Lead
Wilmington, NC, 12/2017 - 03/2018
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Greeted customers promptly and responded to questions.
  • Maintained work area in clean and neat manner.

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Resume Overview

School Attended

  • Clark Atlanta University

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Cashier Team Lead

Degrees

  • Bachelor of Science

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