sales associate resume example with 6+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
I am originally from Chapin SC and attended all chapin schools until grade 10 when I moved to lexington and obtained my high school diploma at River Bluff High.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
My overall goal in life is to be the best at whatever I do.
Skills
Sales trends
Stocking and replenishing
Cash register operation
Multi-tasking strength
Relationship building
Exceptional customer service
Excellent people skills
Dining area maintenance
Client Service
Sales training
Upselling
Product promotions
Adapt to diverse groups
Cash Handling
Problem-solving skills
Social perceptiveness
Sales expertise
Contract preparation
Professional demeanor
Product and service sales
Point of sale operation
Merchandising understanding
Education
River Bluff High SchoolLexington, SCExpected in 06/2016 ā āHigh School Diploma: - GPA:
Work History
Ardene - Sales Associate Waterbury, CT, 08/2021 - Current
Helped customers locate vehicles.
Prepared new inventory for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Sage Hospitality Resources, Llp - Server/Bartender Santa Monica, CA, 09/2018 - 08/2021
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Cultivated warm relationships with regular customers.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Kept register accurate through correct billing, payment processing and cash management practices.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays and delivery bags.
Noted special patron requests and followed up with kitchen to confirm delivery.
Worked with POS system to place orders, manage bills and handle complimentary items.
Checked identification for minimum age for sale of alcoholic beverages.
Increased sales significantly by upselling higher-end products to customers.
Bussed and reset tables to keep dining room and work areas clean.
Inspected dishes and utensils for cleanliness.
Collected orders and relayed them to bartenders quickly and accurately.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Answered customers' questions, recommended items and recorded order information.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Checked guests' identification before serving alcoholic beverages.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Kept track of event finances, initial deposits, due payments and final balances.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Core Mark - Car Hop ND, State, 06/2015 - 06/2021
Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
Maintained customer service standards with over 100 customers daily.
Answered guest questions and promoted special products.
Memorized orders and maintained 100% accuracy in high-traffic times.
Assisted customers in choosing menu items by providing food complementing information.
Communicated with management and associates to set and exceed sales and customer satisfaction goals.
Completed company training program in record time.
Captain Ds - Shift Leader City, STATE, 09/2017 - 03/2018
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Trained new employees and delegated daily tasks and responsibilities.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
Identified team weak points and implemented corrective actions to resolve concerns.
Regulated pricing, inventory count and supply during shift hours.
Enforced company policies and regulations with employees.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained store equipment, printers and fax machines.
Delivered training for staff development, change management and materials, process and technical controls.
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