LiveCareer-Resume

sales associate resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dedicated Sales Associate offering [Number] years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices. Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
01/2019 to 04/2022
Sales Associate Pacific Sunwear San Juan, TX,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Built trusting relationships with customers by making personal connections.
01/2020 to 01/2022
Store Leader Tesla Clarkston, MI,
  • Trained new sales team members and motivated exceptional performance.
  • Met coverage needs by coordinating effective schedules and delegating team member assignments.
  • Built customer loyalty through knowledgeable sales, support and education on brand products and services.
  • Empowered employees to independently handle routine customer concerns and coordinate cross-functional solutions for complex issues.
  • Delivered measurable results across product lines with skilled leadership over marketing, merchandising and sales initiatives.
  • Administered store's budget with strong planning and expense control abilities.
  • Dealt with customer complaints and rectified product and service issues.
  • Coordinated restocks to keep retail displays organized and full for customers.
  • Supervised work of cashiers, training new team members and monitoring performance.
  • Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
  • Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Oversaw annual store budget and worked closely with corporate and financial departments on reporting and payroll.
  • Contributed to merchandising ideas at team meetings to increase sales.
  • Enabled consistent sales by empowering front-line staff with tools to successfully promote products.
  • Helped each team increase business with improved approaches to planning and product line management.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
05/2018 to 01/2019
Event Staff Member All Pro Security Bountiful, UT,
  • Organized materials, cleaned facilities and set up equipment to prepare for events.
  • Greeted incoming guests, accepted payments, reviewed tickets and directed to facility locations.
  • Gave guests first-rate service and support and worked to resolve concerns to mutual satisfaction.
  • Planned and implemented proper staffing levels and collaborated with banquet captain and event leadership to organize food and equipment setup for each event.
  • Recruited vendors and cultivated relationships to enhance planning and success of future events.
  • Worked closely with management to avoid calendar conflicts and planned for scenarios potentially impactful on event integrity.
  • Kept clients and vendors informed of deadlines, floor plans, event space setup specifications and insurance requirements.
  • Displayed event signs and posters to advertise upcoming events.
  • Greeted facility guests and directed smoothly individuals to scheduled party, desired game room or target activity.
  • Managed inventory and sale of merchandise.
01/2013 to 06/2015
Assistant Manager U-Haul Ahwatukee, AZ,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Supported sales management initiatives to optimize business development.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Education and Training
Expected in 2000 to to
High School Diploma:
Reeths Puffer High School - Muskegon, MI,
GPA:

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Resume Overview

School Attended

  • Reeths Puffer High School

Job Titles Held:

  • Sales Associate
  • Store Leader
  • Event Staff Member
  • Assistant Manager

Degrees

  • High School Diploma

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