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Sales Associate Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Skills
  • Cash handling accuracy
  • POS system operation
  • Excellent communication skills
  • Customer- and service-oriented
  • Energetic self-starter
  • Team player mentality
  • Documentation and recordkeeping
  • Outgoing personality
  • Money handling
  • Listening skills
  • Cash register operation
  • Verbal/written communication
  • Superb time management
  • Reliable and punctual
  • Written and oral communication skills
Experience
Sales Associate, 10/2017 to 02/2018
Century Park Associates Woodburn, OR,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built trusting relationships with customers by making personal connections.
  • Acted as initial contact in addressing customer concerns.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Acted as point of contact for internal and external customers across departments.
Shift Supervisor, 03/2017 to 10/2017
Ledcor Fresno, CA,
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
Cage Shift Supervisor, 02/2008 to 06/2015
Caesars Entertainment Corporation Las Vegas, NV,
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Collaborated with team members to improve performance and implement training updates.
  • Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
  • Evaluated operational records and made scheduling adjustments to maximize productivity.
  • Conferred with human resources to recruit, onboard and mentor new team members.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Complied with all federal and state regulations by completing required casino forms pertaining to cage transactions.
  • Coordinated employee work schedules to provide adequate coverage for guest services.
  • Cashed out chips and betting slips from casino patrons and performed other financial transactions, including opening credit accounts.
  • Calculated winnings to verify payments made by dealers.
  • Notified table games dealer of irregularities in play for prompt resolution.
  • Contacted security staff to escort patrons with large winnings to vehicles or hotel rooms.
  • Evaluated workers' performance to write performance reviews.
  • Notified security department of identified or suspected illegal play activities and player behaviors.
  • Monitored payment of hand-delivered jackpots to verify promptness.
  • Established and enforced banks and table limits for each game type.
  • Converted currency into requested combinations of bills and coins for patrons.
  • Addressed complaints quickly by actively listening to concerns and applying effective issue resolution skills to come up with creative and mutually satisfactory solutions.
  • Compiled summary sheets for gaming events to record amounts wagered and paid for each shift.
Asst Cage Supervisor, 10/2003 to 01/2008
Riverside Casino City, STATE,
  • Received, secured and distributed large sums of money, added funds to casino safe and completed all forms and documentation.
  • Complied with all federal and state regulations by completing required casino forms pertaining to cage transactions.
  • Coordinated employee work schedules to provide adequate coverage for guest services.
  • Cashed out chips and betting slips from casino patrons and performed other financial transactions, including opening credit accounts.
  • Calculated winnings to verify payments made by dealers.
  • Notified table games dealer of irregularities in play for prompt resolution.
  • Smoothly oversaw efficient and accurate monetary transactions between house and customers.
  • Evaluated workers' performance to write performance reviews.
  • Contacted security staff to escort patrons with large winnings to vehicles or hotel rooms.
  • Notified security department of identified or suspected illegal play activities and player behaviors.
  • Compiled summary sheets for gaming events to record amounts wagered and paid for each shift.
  • Converted currency into requested combinations of bills and coins for patrons.
  • Monitored payment of hand-delivered jackpots to verify promptness.
Education and Training
High School Diploma: , Expected in 05/1993
to
Shelby High School - Shelby, MT
GPA:

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How this resume score could be improved?

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89Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Shelby High School
Job Titles Held:
  • Sales Associate
  • Shift Supervisor
  • Cage Shift Supervisor
  • Asst Cage Supervisor
Degrees
  • High School Diploma

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