Sales Associate Resume Example
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SALES ASSOCIATE
Professional Summary
Motivated individual to learn new trades and skills. Interested in growing career and fostering leadership capabilities.
Skills
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Work History
Sales Associate, 11/2016 to Current
Macy's – Medford , OR
Macy's – Medford , OR
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Tracked stock using company inventory management software.
- Maintained organized, presentable merchandise to drive continuous sales.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Educated customers on promotions to enhance sales.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Managed inventory storage in clean and organized fashion.
- Completed scheduled audits with efficient and accurate approach.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Readied items for sales floor stocking by affixing tags and preparing pallets.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Supported promotional plans by updating signage with price changes.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained inventory count, tracked usage and documented variances.
- Attended and participated in sales meetings to stay abreast of current offers and product issues.
Replenishment Associate, 08/2015 to 05/2016
Michaels Stores – Clarksville , TN
Michaels Stores – Clarksville , TN
- Rotated stockroom inventory for freshness.
- Created attractive and eye-catching displays and end caps to promote specific stock to customers.
- Added inventory to shelves, racks, bins and displays according to restocking procedures.
- Used hand scanners and computer tracking systems to update merchandise locations.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Managed timely and effective replacement of damaged or missing products.
- Removed all debris and packaging from boxes and separated for recycling or disposal.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Checked for outdated and overripe grocery items and removed from inventory.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Blocked and faced products on displays and shelves in accordance with company policy.
Sales Representative, 05/2014 to 08/2015
Crst International – Mason , OH
Crst International – Mason , OH
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics for Buckeye Cable.
- Utilized various sales techniques to develop relationships with customers and drive sales.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Generated and followed up on lead lists resulting from specific marketing campaigns.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Helped resolve client problems quickly with superior customer service.
Associate, 10/2008 to 08/2010
Bgc Partners – Atlanta And 3 Additional Locations , GA
Bgc Partners – Atlanta And 3 Additional Locations , GA
- Successfully communicated with all team members to navigate job duties and complete daily tasks.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Managed inventory storage in clean and organized fashion.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Readied items for sales floor stocking by affixing tags and preparing pallets.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Demonstrated strong communication skills and understanding of packing slip processing requirements.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Maintained inventory count, tracked usage and documented variances.
- Conducted periodic inventory inspections and reported out-of-stock items.
- Attended and participated in sales meetings to stay abreast of current offers and product issues.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Checked for outdated and overripe grocery items and removed from inventory.
- Checked and pulled defective or expired products from shelves.
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
- Greeted customers and directed to requested products.
- Maintained fitness in order to move merchandise efficiently and safely.
- Maintained effective team member communication.
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
- Removed all debris and packaging from boxes and separated for recycling or disposal.
- Answered customer questions and provided detailed product information.
Education
GED: 01/1998
Truckee Meadows Community College - City, State
Truckee Meadows Community College - City, State
Certifications
Confined Space
Osha 30 Hour
Competent Person
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Resume Overview
School Attended
- Truckee Meadows Community College
Job Titles Held:
- Sales Associate
- Replenishment Associate
- Sales Representative
- Associate
Degrees
- GED : 01/1998
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