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Sales Associate Resume Example

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SALES ASSOCIATE
Professional Summary
  • Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Reliable [Job Title] offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
  • Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.
Work History
Company Name - Sales AssociateCity, State11/2019 - 03/2020
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Increased product appeal and customer experience by interacting directly with [Number] customers per [Timeframe].
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Performed stocking and informed management of low inventory quickly.
  • Logged reports, expenses, receipts and sales documents into digital database with [Software] and [Software].
  • Increased business sales utilizing [Product or Service] knowledge.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Skilled using cash register including processing sales discounts and refunds.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Helped customers locate appropriate store locations of [Type] products, answered questions about products and provided solutions for various [Type] issues.
  • Aided [Language] and [Language] speaking customers, increasing customer loyalty [Number]%.
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Issued receipts and processed refunds, credits, or exchanges.
Company Name - Sales AssociateCity, State11/2019 - 12/2019
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Company Name - Sales AssociateCity, State10/2018 - 07/2019
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted customers with special services, account updates and promotional options.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Answered questions about store policies and concerns to support positive customer experiences.
Collecting tv and book figures, learning about pop culture

I'm a fan of being able to collect merchandise from some of my favorite tv shows or books, like Naruto or Souleater. Especially figures and manga, I'm proud to say that I enjoy expanding what I watch or listen to and it translates into pop culture as well. I also collect enamel pins from different references, displaying them on whatever I can. I may or may not have way too many t shirts from Hot Topic that have dominated my closet. always coming out with new ones which I always have to snatch up. Being able to explore new genres is something I find joy in because I'm able to expand my horizons when it comes to being able to collect even more merchandise from my favorite brands.

Skills
  • [Type] trend knowledge
  • Product promotions
  • Sales expertise
  • Loss prevention
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Exceptional Customer Service
  • Upselling
  • Cash Handling
  • Cash register operation
  • Multi-tasking strength
  • Cash register operations
  • Professional demeanor
  • Store opening and closing
Education
06/2016Summit SchoolCityHigh School Diploma
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Resume Overview

School Attended

  • Summit School

Job Titles Held:

  • Sales Associate

Degrees

  • High School Diploma

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