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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Talented Sales Associate with strong background in customer service. Passionate about furniture sales, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles.

Skills
  • Retail loss prevention
  • Merchandising knowledge
  • Cash handling accuracy
  • Inventory control procedures
  • Relationship selling
  • Excellent communication skills
  • Written and oral communication skills
  • Superb time management
  • Team player mentality
  • Cash register operation
  • Sales expertise
  • Outgoing personality
  • Retail merchandising expertise
  • Listening skills
  • Product Sales
  • Customer- and service-oriented
  • Money handling
Experience
Sales Associate
City, StateCompany Name/Feb 2020 to Oct 2020
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Surpassed daily sales goals 60% by cross-selling furniture and promoting additional products.
  • Offered product and service consultations and employed upselling techniques.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 100% or more.
  • Helped average of 20 customers per day by responding to inquiries and locating products.
  • Processed orders through Gers and coordinated product deliveries.
  • Assisted customers by finding needed furniture items and checking inventory for items at other locations.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Listened to customer needs to identify and recommend optimal high end furniture selections.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Executed 40 outbound calls each week to existing customers, resulting in 80% increase in sales.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Bartender
City, StateCompany Name/May 2019 to Jul 2019

Multitasked to meet customer, business operations and server needs with minimal errors or delays.

  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Managed up to 100 customers per shift while simultaneously assisting 4 restaurant servers.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Helped drive average ticket increases of 30% by upselling customers from shelf to premium brands.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Cleaning Professional
City, StateCompany Name/Feb 2018 to May 2019
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Performed dusting, leather and wood surface polishing and wall washing on 2hr. basis.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Sanitized frequented areas and equipment using approved supplies.
  • Promoted building security, locking doors and checking electrical appliances for safety hazards.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Checked inventory for required supplies and made lists for needed cleaning products.
Education and Training
High School DiplomaHolbrook High SchoolMay 2003City, State
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Resume Overview

School Attended

  • Holbrook High School

Job Titles Held:

  • Sales Associate
  • Bartender
  • Cleaning Professional

Degrees

  • High School Diploma

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