Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Skilled Associate with solid understanding of sales environment intricacies. Polished in navigating complex environments to meet and exceed sales goals. Resourceful understanding of deep customer-issue resolution tasks.

Results-oriented professional with exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of retail products, services and market conditions. High-energy team player ready to leverage abilities to improve sales numbers and company success.

Personable and dedicated Customer Service Representative with extensive experience in sales industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • Inventory control procedures
  • [Type] brand promotions
  • Cash handling accuracy
  • Merchandising knowledge
  • Relationship selling
  • Listening skills
  • Reliable and punctual
  • Negotiation Tactics
  • Written and oral communication skills
  • Money handling
  • Product Sales
  • Reading comprehension skills
  • Sales development
  • Outgoing personality
  • Retail merchandising expertise
  • Cash register operation
  • Customer- and service-oriented
  • Documentation and recordkeeping
  • Superb time management
  • Energetic self-starter
  • Strategic planning
  • Sales expertise
Experience
Sales Associate, 12/2016 - Current
Asset Mark Concord, CA,
  • Built trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Negotiated and closed deals with minimal oversight.
  • Acted as initial contact in addressing customer concerns.
  • Processed orders through company system and coordinated product deliveries.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide store, products and services information.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Offered product and service consultations and employed upselling techniques.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Sales Associate, 10/2009 - 12/2016
Asset Mark Phoenix, AZ,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Negotiated and closed deals with minimal oversight.
  • Acted as initial contact in addressing customer concerns.
  • Processed orders through company system and coordinated product deliveries.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Offered product and service consultations and employed upselling techniques.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
  • Worked with fellow sales team members to achieve group targets.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
Secretary , 06/2008 - 09/2009
Reid Hospital & Health Care Services Connersville, IN,
  • Fostered productivity by coordinating itinerary and scheduling appointments.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
  • Maintained organized filing system of paper and electronic documents.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Directed customer communication to appropriate department personnel.
Technical Support Representative, 01/2006 - 09/2008
Pentair, Inc. Newark, NJ,
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Identified opportunities to upsell technical products and services, boosting revenues to existing accounts.
  • Documented customer complaints and inquiries for use in technical documentation and bug tracking.
  • Supported customers with online billing, access and account issues.
  • Managed customer system updates, informing clients of all installation progress stages.
Education and Training
High School Diploma: , Expected in 06/2003
-
Cardington-Lincoln High School - Cardington, OH
GPA:
Accredited Jewelry Professional : Diamonds, Gemstones, Precious Metals , Expected in 06/2012
-
Gemological Institute of America - Carlsbad, CA
GPA:
Accredited Jewelry Professional : , Expected in 06/2012
-
Gemological Institute of America - Carlsbad, CA
GPA:

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Resume Overview

School Attended

  • Cardington-Lincoln High School
  • Gemological Institute of America
  • Gemological Institute of America

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Secretary
  • Technical Support Representative

Degrees

  • High School Diploma
  • Accredited Jewelry Professional
  • Accredited Jewelry Professional

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