Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Talented Sales Associate effective at multi-tasking and maintaining friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Professional when answering customers' questions and recording order information. Reliable, offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at up-selling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in retail and food areas and flexible with changing business needs. Trustworthy and dedicated with 3 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Skills
Stocking and replenishing
Cash register operations
Communication skills
Multi-tasking strength
Interpersonal skills
Merchandising understanding
Relationship building
Professional demeanor
Cash register operation
Dining area cleanliness
Sales training
Cash handling
Excellent people skills
Flexible schedule
Problem-solving skills
Product and service sales
Work History
Sales Associate, 07/2019 to 10/2019 Asset Mark – Chicago, IL,
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Deli Clerk, 09/2018 to 06/2019 Sundance Resort – Provo, UT,
Greeted customers at deli counter to fulfill requests and answer questions.
Listened carefully to customer instructions and prepared orders according to those preferences.
Offered product samples to customers, generating additional sales through taste-testing.
Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Customer Service Associate, 08/2018 to 09/2018 General Electric – Newark, DE,
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Checked prices for customers and processed items sold by scanning barcodes.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Assisted customers by answering questions and fulfilling requests.
Customer Service Cashier, 08/2017 to 12/2017 Mccoy's Building Supply – 074 Austin - Bee Cave, TX,
Resolved customer complaints and maintained clean and tidy checkout area.
Maintained reports of transactions and greeted customers when entering and leaving establishment.
Maintained customer satisfaction while handling product returns quickly and professionally.
Assisted customers with locating and choosing merchandise in any store department.
Checked prices for customers and processed items sold by scanning barcodes.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Helped customers manage large purchases by collecting items from shelves and storage locations.
Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Quickly and accurately counted drawers at start and end of each shift.
Answered questions about store policies and concerns to support positive customer experiences.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Assisted customers by answering questions and fulfilling requests.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Education
High School Diploma: , Expected in 06/2017 Tonawanda High School - Tonawanda, NY, GPA:
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