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Sales Associate Resume Example

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SALES ASSOCIATE
Professional Summary

Talented Sales Associate effective at multi-tasking and maintaining friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Professional when answering customers' questions and recording order information. Reliable, offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at up-selling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in retail and food areas and flexible with changing business needs. Trustworthy and dedicated with 3 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Skills
  • Stocking and replenishing
  • Cash register operations
  • Communication skills
  • Multi-tasking strength
  • Interpersonal skills
  • Merchandising understanding
  • Relationship building
  • Professional demeanor
  • Cash register operation
  • Dining area cleanliness
  • Sales training
  • Cash handling
  • Excellent people skills
  • Flexible schedule
  • Problem-solving skills
  • Product and service sales
Work History
Sales Associate | 07/2019 to 10/2019
Company Name - City, State
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Deli Clerk | 09/2018 to 06/2019
Company Name - City, State
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Customer Service Associate | 08/2018 to 09/2018
Company Name - City, State
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
Customer Service Cashier | 08/2017 to 12/2017
Company Name - City, State
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers by answering questions and fulfilling requests.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
Education
Tonawanda High School - City | High School Diploma06/2017
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Resume Overview

School Attended

  • Tonawanda High School

Job Titles Held:

  • Sales Associate
  • Deli Clerk
  • Customer Service Associate
  • Customer Service Cashier

Degrees

  • Tonawanda High School - City | High School Diploma

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