Sales Associate Resume Example Company Name

SALES ASSOCIATE

Summary

I am a dedicated Sales Associate offering 8 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills

Relationship selling
Inventory control procedures
Dispute mediation
Retail loss prevention
Cash handling accuracy
Merchandising knowledge
Energetic self-starter
Product Sales
Written and oral communication skills
Product line expansion
Sales development

Strategic planning
Financial records analysis
Inventory Management
Accurate money handling
Listening skills
Retail merchandising expertise
Outgoing personality
Verbal/written communication
Sales expertise
Market research and analysis
Money handling

Experience

Company Name | City, StateSales Associate12/2019 - Current

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Offered product and service consultations and employed upselling techniques.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Processed orders through system and coordinated product deliveries.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sold various products by explaining unique features and educating customers on proper application.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Negotiated and closed deals with minimal oversight.
Assisted customers by finding needed items and checking inventory for items at other locations.
Helped customers per day by responding to inquiries and locating products.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Recommended merchandise to customers based on needs and preferences.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Educated customers on product and service offerings.
Mixed and matched paints according to customer specifications.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Recommended optimal merchandise based on customer needs and desires.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Stayed up to date on store promotions, payment policies and security practices.
Used register system to ring up customer purchases, process payments and issue receipts.
Communicated with customers about offerings, including policies, restrictions and refund policies.

Company Name | City, StateSales Associate09/2018 - 11/2019

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Offered product and service consultations and employed upselling techniques.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Processed orders through system and coordinated product deliveries.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sold various products by explaining unique features and educating customers on proper application.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Negotiated and closed deals with minimal oversight.
Helped many customers per day by responding to inquiries and locating products.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Recommended merchandise to customers based on needs and preferences.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Educated customers on product and service offerings.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Recommended optimal merchandise based on customer needs and desires.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Stayed up to date on store promotions, payment policies and security practices.
Communicated with customers about offerings, including policies, restrictions and refund policies.
Used register system to ring up customer purchases, process payments and issue receipts.

Company Name | City, StateCashier08/2013 - 08/2019

Helped customers find specific products, answering questions and offering advice.
Provided assistance with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Read weekly sales inserts and monitored price changes.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Worked closely with front-end staff to assist customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Properly verified customer identification for alcohol or tobacco purchases.
Assisted customers with account updates, new service additions and promotional offers.
Processed customer payments quickly and returned exact change and receipts.
Smoothly processed incoming orders, handling over many transactions per day with exceptional accuracy.
Trained new team members in cash register operation, stock procedures and customer service.
Trained new employees in cashiering procedures, offering assistance in resolving any issues.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Welcomed customers, offering assistance to help find necessary store items.
Learned roles of other departments to provide coverage and keep store operational.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

Education and Training

Embassy of India School | CityGED1998

Resume Overview

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Sales Associate Resume Example

Resume Score: 80%

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Resume Overview

Create a job alert for [job role title] at [location].

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