Sales Associate Resume Example Company Name

JANIYA

PETERS

Professional Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Skills

Stocking and Replenishing
Exceptional Customer Service
Adapt to diverse groups
Loss prevention
Problem-solving skills
Sales
Organized multi-tasker

Merchandising Knowledge
Cash Handling
Cash register operation
Product promotions
Relationship building
Fast and efficient service worker
Bilingual

Education

University of Texas El Paso500 W University AveCityExpected in 06/2023Bachelor of Arts: Medical Anthropology

Member of Black Student Union
Minored in Dance
Continuing education in Nursing Specifically Orthopedic Nursing

West Bloomfield High SchoolCity, State06/2019High School Diploma

Member of AAA (African American Awareness)
I ran Track & Field
I played Volleyball
I played Basketball
I was apart of DECA
Choir

Work History

Company Name- Sales Associate
City, State11/2019 - 05/2020

Maintained organized, presentable merchandise to drive continuous sales.
Maintained records related to sales, returns and inventory availability.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Educated customers on promotions to enhance sales.
Processed product returns and assisted customers with other selections.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Answered customer questions regarding merchandise and pricing.
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Maintained clean personal appearance, wore uniforms per company policy.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Assisted customers with prompt and polite support in-person and via telephone.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Maintained clean sales floor and straightened and faced merchandise.

Company Name- Restaurant Team Member
City, State04/2018 - 03/2019

Maintained clean, sanitized and well-organized food preparation zones.
Performed shift change tasks each day to keep store efficient and neat.
Checked completed orders for accuracy and bagged meals for easy carrying.
Prepped food items for later use to save staff time during busy hours.
Greeted customers promptly and took orders to keep flow of traffic moving.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Prepared variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Consistently provided friendly service to promote better customer engagement.
Examined trays to check contents for required items and complete orders.
Cooked and packaged large batches of food prepared to order or kept hot until needed.
Maintained high standards of customer service in high-volume, fast-paced operations.
Reduced customer wait times by quickly and efficiently operating customer window and sales register.

Company Name- Babysitter
City, State01/2017 - 07/2017

Coordinated different types of activities to enhance physical and intellectual development.
Demonstrated empathy and kindness to display positive character traits.
Provided appealing, nutritious meals and dedicated special attention to food allergy concerns.
Devised activities helping children develop physically and mentally.
Kept notes of behavior issues, food served and medications administered to children.
Enforced rules and managed behavior through developmentally appropriate discipline.
Monitored entrances and exits to maintain safety and organized environments.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Accompanied children to parks and remained in attendance for child safety.
Prepared bite-sized snacks and carefully watched young children eat to prevent choking.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Maintained safe environments at all times.
Played games and read books to young children, limiting TV and mobile device time.
Assisted older kids with homework, school projects and chores.

Hobbies

Resin Art
Dance
Cosmetologist

Resume Overview

School Attended

University of Texas El Paso500 W University Ave
West Bloomfield High School

Job Titles Held:

Sales Associate
Restaurant Team Member
Babysitter

Degrees

Bachelor of Arts : Medical Anthropology
High School Diploma

Sales Associate Resume Example

Resume Score: 80%

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