Sales Associate Resume Example Company Name

SALES ASSOCIATE

Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Energetic camp counselor with history of promoting positivity and program engagement. Work effectively within teams to develop creative ideas and solutions to complex issues. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team while bringing value through retail experience. Retail Sales Associate with more than 5 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.

Skills

Store opening and closing
Shipment processing
Sales experience
Goal-oriented
Strong work ethic
Stocking
Upselling techniques
Active listening skills
Personable
Customer-oriented
Opening and closing procedures
People-oriented
Motivated team player
Friendly demeanor
Employee relations
Outstanding interpersonal skills
Natural leader
Organization
Customer service

Cash register operation
Merchandising expertise
Product and service sales
Loss prevention
Stocking and replenishing
Relationship building
Multi-tasking strength
Professional demeanor
Excellent people skills
Adapt to diverse groups
Flexible schedule
Problem-solving skills
Exceptional customer service
Communication skills
Product replenishment
Cash handling
Cash register familiarity
Credit card transactions

Work History

04/2018 - 10/2018Sales Associate | Company Name - City, State

Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Tracked stock using company inventory management software.
Maintained records related to sales, returns and inventory availability.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Maintained organized, presentable merchandise to drive continuous sales.
Educated customers on promotions to enhance sales.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Processed product returns and assisted customers with other selections.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.

04/2017 - 02/2018Key Holder | Company Name - City, State

Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit and drafting sales reports to keep daily processes running smoothly.
Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Performed as integral staff member in streamlining opening and closing procedures.
Oversaw store operations by counting cash drawers, reviewing equipment to ensure functioning and providing leadership.
Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product.
Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Oversaw employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.
Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
Answered questions about store policies and concerns to support positive customer experiences.
Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Educated customers on promotions to enhance sales.
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Kept orderly and accurate accounting records by monitoring sales documentation.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.

05/2017 - 12/2017Key Holder | Company Name - City, State

Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit and drafting sales reports to keep daily processes running smoothly.
Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.
Performed as integral staff member in streamlining opening and closing procedures.
Oversaw store operations by counting cash drawers, reviewing equipment to ensure functioning and providing leadership.
Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product.
Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
Answered questions about store policies and concerns to support positive customer experiences.
Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Opened and closed store independently when needed and prepared nightly bank drop for manager.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Assisted customers with locating and choosing merchandise in any store department.
Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
Assisted customers by answering questions and fulfilling requests.
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.

11/2014 - 04/2016Sales Associate | Company Name - City, State

Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Tracked stock using company inventory management software.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Maintained records related to sales, returns and inventory availability.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Maintained organized, presentable merchandise to drive continuous sales.
Educated customers on promotions to enhance sales.
Developed, marketed and sold full range of Original products, including body spray and body wash.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.

Education

06/2014New Prairie High School, CityHigh School Diploma:

Accomplishments

Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Named “Employee of the Month” in January, 2015.
Managed and led a team of 3 Retail Sales Associates.

Affiliations

Dion Campbell, Michigan City Police Chief, 2010 to Current
James Stewart, Southshore Line Conductor, 2004 to Current
Xavier Freeman, Truck Driver, 2017 to Current

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Sales Associate Resume Example

Resume Score: 80%

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