OBJECTIVE: To obtain a long term position in Human Services. I have acquired the skills necessary for this position; along with my education. I look forward and stay positive always. I am looking for growth within the company. I will be a positive reflection of the opportunities within the company. I am looking forward to being appreciated and treated with respect at all times. I look forward to providing my clients with the proper resources and in sessions I will follow the ethics that show empathy, respect, motivatinal interviewing and being as compassionate. I am looking for monthly reviews in where positive or negative feedback .This will show the I am a hard worker and willing to work harder for the best patient care. I would like to help individuals set goals and see them fulfill these with my help in providing them with proper techniques. I want to provide a safe, comfortable, non judgement, safe place where they are able to communicate in a positive way. I want to help who is open to my help so they can feel confident to express themselves and they can learn positive ways to do so. Most importantly to set in action the knowledge I learned while in college. This will make my employment with the company long term and successful . I want to be a part of an agency that is known to be a geat. Asset tho the community . SUMMARY OF QUALIFICATIONS: Volunteer for meal distributions for the students Possess excellent communication and interpersonal skills
Perform effectively despite sudden deadlines and changing priorities.
Proven ability to identify, analyze, and solve problems accurately
Highly reliable self starter; can be counted on to complete assignments
Proven competence in working with others in a team effort
Worked both as a team member and independently
Getting along well with employers and coworkers
Experienced in customer relations
Self-motivated; able to learn on own initiative
Excellent record of dependability and reliability
Versatile and multi-skilled person
Competent and reliable professional, committed to top quality work
Resourceful in solving problems and maximizing resources
Enthusiastic, dependable, self-motivated
Skilled in handling the public with diplomacy and professionalism
Excellent hand and eye coordination and a safe work record
Demonstrated ability to adapt to new equipment & technology
In-depth knowledge of sales, cashier and customer service
Proficient in the use of computers and social networking
Sensitive, caring and professional attitude toward staff, patients, and their families, shows empathy and respect
Responsible, dependable, punctual; take pride in work
Skilled at working with people with diverse backgrounds
Excellent leadership skills and training
Dependable, friendly, respectful, outgoing and strict
Individual counseling skills
Bilingual Spanish and English
Creative and critical thinking
Excellent nonverbal communication skills
Interpersonal communication skills
Effective communication skills
Cross-cultural communication skills
Good communication skills
Social media skills
Strong writing and verbal skills
Living skills, meal preps, time management skills
Cleaning and sanitation skills
Customer service skills
Great active listening skills
Excellent observation skills
Building trust and rapport
Instructing small groups
Ability to manage groups
HIPAA and confidentiality
Sales Associate City, StateCompany Name/Jan 2018 to Sep 2019
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
Assisted customers by finding needed automobile items and checking inventory for items at other locations.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Made recommendations to customers to promote brand effectiveness and product benefits.
Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
Front Desk Receptionist City, StateCompany Name/Jun 2018 to Dec 2018
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Earned reputation for good attendance and hard work.
Handled all delegated tasks, including managing employee's schedules and payroll.
Recognized by management for providing exceptional customer service.
Delivered room essentials to customer locations.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Checked inventory for required supplies and made lists for needed cleaning products.
Handled all delegated tasks, including working overtime and abandoned shifts.
Advocacy Intern City, StateCompany Name/Jan 2018 to May 2018
Acted as role model for clients by exhibiting positive behaviors.
Produced referrals for various community resources, housing and transportation services.
Arranged and facilitated support groups, life skills education programs and supportive counseling for survivors by coordinating appropriate trained and license service providers.
Provided counseling and emotional support for Domestic violence patients.
Handled all delegated tasks, including tabling events and film festivals.
Learned to receive negative,positive feedback and to support office needs.
Earned reputation for good attendance and hard work.
Education and Training
Associate of Science: Human ServicesCabrillo CollegeMay 2020City, State
Drug And Alcohol Counselor Certificate: Human ServicesCabrillo CollegeMay 2020City, State
MONARCH SERVICE'S -advocate volunteer.
ELDERLY CARE ASSISTING.
THE BEST WESTERN PLUS INN.
THE KNIGHTS INN.
SANTA CRUZ NUTRITIONALS.
THE COMFORT INN.
PERFECT EYEBROW THREADING.
REAL ESTATE AGENT.
FACTORY 2 YOU-
FRONT DESK MANAGER
SOCIAL MEDIA : FACEBOOK, TWITTER, INSTAGRAM.
PAJARO VALLEY SCHOOL DISTRCT
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Associate of Science : Human Services Drug And Alcohol Counselor Certificate : Human Services
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