Sales Associate Resume Example
Love this resume?Build Your Own Now
SALES ASSOCIATE
Summary
Personable, hardworking and reliable Customer Service Representative with strong ability in retail and banking. Highly organized, proactive and punctual with team-oriented mentality. Skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Skills
|
|
Experience
Sales Associate | 11/2020 to CurrentPrinciple Auto - San Antonio , TX
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Worked with off-site locations to find desired items for customers.
- Managed and processed customer payments made by credit and debit cards as well as cash and provided correct change if applicable.
- Cleaned jewelry cases daily with glass cleaner and dusters to keep all displays pristine.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Restocked merchandise from inventory during downtime when items upfront became low.
- Asked open-ended questions to ascertain what type of item customer desired, price range limits and recipient of item.
Customer Service Representative | 02/2019 to 11/2020Algonquin - Manchester , NH
- Verified amounts and integrity of every check or funds transfer.
- Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
- Recommended bank products and services to current and prospective customers.
- Reconciled cash and checks against computer records at end of shift.
- Responded and assisted customers with account inquiries and updates.
- Prepared official checks for customer and internal bank needs.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
- Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
Fine Jewelry Sales Associate | 04/2014 to 04/2019Ben Bridge Jeweler - Bellingham , WA
- Asked open-ended questions to ascertain what type of item the customer was looking for, what his or her price range was and who would receive the item.
- Managed effective stock rotation and inventory placement.
- Oversaw department projects and quality standards.
- Trained and supported new department associates, providing information on successful strategies, instructional techniques.
- Followed store opening and closing procedures as per company guidelines.
- Trained and coached newly hired associates on store return policies and customer service techniques.
- Managed and processed customer payments made by credit and debit cards as well as cash and provided the correct change if applicable.
- Achieved sales by helping customers to celebrate the union of a couple by purchasing a lasting symbol of that union.
- Shared product knowledge with customers while making personal recommendations.
- Helped customers select products that best fit their personal needs.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Worked as a team member to provide the highest level of service to customers.
- Built and maintained effective relationships with peers and upper management.
- Completed floor replenishment to guarantee size availability and promote customer satisfaction.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Demonstrated that customers come first by serving them with a sense of urgency.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Opened and closed the store, which included counting cash drawers and keeping weekly inventory.
Sales Associate | 11/2012 to 03/2014Principle Auto - Hernando , MS
- Recommended merchandise based on customer needs.
- Expressed appreciation for patronage, inviting and encouraging customer return visits.
- Worked flexible schedule to accommodate changing customer levels.
- Educated customers on product and service offerings.
- Assessed customer needs and found products suited to budget and preferences.
- Built and maintained effective relationships with peers and upper management.
- Listened to customer needs and preferences to provide accurate advice.
- Operated a cash register to process cash, check and credit card transactions.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Assisted customers with product selection, sales, and returns.
- Set aside merchandise for on-hold reservations.
- Established rapport through excellent communication, resulting in closed sales.
- Answered incoming telephone calls with professional and knowledgeable responses.
- Completed purchases with cash, credit and debit payment methods.
- Assisted customers with selection of products and services.
- Sought opportunities to up-sell and add-on additional merchandise.
- Processed cash and credit transactions through company POS system.
Education and Training
Napoleon Junior/Senior High School - - City,State | | High School Diploma06/2005
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Word choice
Resume Overview
School Attended
- Napoleon Junior/Senior High School
Job Titles Held:
- Sales Associate
- Customer Service Representative
- Fine Jewelry Sales Associate
Degrees
- Napoleon Junior/Senior High School - City , State | High School Diploma
Similar Resumes
