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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing 3-4 years of related experience. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Dedicated Sales representative with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.

Skills
  • Stocking and Replenishing
  • Excellent people skills
  • Cash register operation
  • Communication skills
  • Cash register operations
  • Product and Service Sales
  • Exceptional Customer Service
  • Cash Handling
  • Telephone Skills
  • Listening
  • Organizational Skills
  • Building Effective Relationships
  • Work Area Maintenance
Work History
11/2018 to 02/2020 Sales Associate Buffett Senior Healthcare | Houston, TX,
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Solved customer challenges by offering relevant products and services.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Educated customers on promotions to enhance sales.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Answered customer questions regarding merchandise and pricing.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Performed stocking and informed management of low inventory quickly.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
10/2017 to 01/2018 Associate Cardinal Health | Minneapolis, MN,
  • Managed customer relations and customer service through daily communication and interaction.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Counted cash in register drawer at beginning and end of shift.
  • Operated cash register for cash, check and credit card transactions with [Number] % accuracy.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Answered questions about store policies and concerns to support positive customer experiences.
07/2014 to 10/2017 Crew Chipotle | North Wales, PA,
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Counted cash in register drawer at beginning and end of shift.
  • Operated cash register for cash, check and credit card transactions with accuracy.
  • Assisted customers with special services, account updates and promotional options.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Ordered and received products and supplies to stock kitchen areas.
Education
Expected in 05/2020 High School Diploma | Ferguson High School, Loveland, CO GPA:
Expected in 05/2023 Associate of Arts | Criminal Justice Front Range Community College , Fortcollins, GPA:

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Resume Overview

School Attended

  • Ferguson High School
  • Front Range Community College

Job Titles Held:

  • Sales Associate
  • Associate
  • Crew

Degrees

  • High School Diploma
  • Associate of Arts

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