Sales Associate resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Recent High School graduate with limited experience in retail, but eager to expand my knowledge and begin my journey in life.
Skills
Cooperative team member
Extremely organized
Microsoft Office, Excel, PowerPoint proficiency
Conflict management
Cash transactions
Quick learner
Attention to detail
Excellent multi-tasker
Animal behavior
Payment processing
Reporting
Experience
Sales Associate, 08/2016 - 10/2016 Bob Moore Auto Group – Midland, TX,
Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store.
Offered exceptional customer service to differentiate and promote the company brand.
Educated customers on product and service offerings.
Kept the showroom clean and maintained neat, orderly product displays.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Built and maintained effective relationships with peers and upper management.
Processed all sales transactions accurately and in a timely fashion. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Assistant Manager, 07/2017 - 11/2018 Express, Inc. – Ellenton, FL,
Efficiently addressed customer issues to ensure quick and successful resolution.
Encouraged sales associates to cross-sell additional products and services to purchasing customers.
Marked clearance products with updated price tags.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Worked as a team member to provide the highest level of service to customers.
Resolved customer problems by investigating issues and answering questions
Received and processed cash and credit payments for in-store purchases.
Shared product knowledge with customers while making personal recommendations.
Maintained friendly and professional customer interactions.
Verified that all merchandising standards were maintained on a daily basis.
Maintained visually appealing and effective displays for the entire store.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Processed shipments and maintained organized stock shelves.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Offered direction and gave constructive feedback to motivate team members.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Answered customers' questions and addressed problems and complaints in person and via phone.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Assistant Manager, 12/2017 - 02/2018 Express, Inc. – Fairview Heights, IL,
Efficiently addressed customer issues to ensure quick and successful resolution.
Encouraged sales associates to cross-sell additional products and services to purchasing customers.
Kept current on market and product trends to effectively answer customer questions.
Communicated store policy violations to the leadership team in a timely manner.
Marked clearance products with updated price tags.
Received and processed cash and credit payments for in-store purchases.
Informed customers about all product lines and services offered by the company.
Built and maintained effective relationships with peers and upper management.
Verified that all merchandising standards were maintained on a daily basis.
Helped customers select products that best fit their personal needs.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Processed shipments and maintained organized stock shelves.
Communicated information to customers about product quality, value and style.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Performed assigned projects and completed checklists in an efficient and accurate manner.
Answered customers' questions and addressed problems and complaints in person and via phone.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Kept an eye on building premises for loss prevention and security purposes.
Receptionist, Lodging team, Doggy Daycare team, 02/2018 - 07/2018 Stone Mountain Pet Lodge – City, STATE,
Adhered to security requirements by screening visitors
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Responded to telephone inquiries from clients
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Directed clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions.
Maintained reception area clean and neat to provide visitors with a positive impression of the company.
Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
Assisted customers by phone, including scheduling appointments and stays
Adhered to high standards of safety, cleanliness and professionalism.
Processed client payments, sent invoices and placed appointment reminder calls.
Walked and cared dogs while maintaining a safe environment.
Maintained a clean driving record and provided reliable pick-ups and drop-offs for customers.
Education and Training
High School Diploma: , Expected in 2017 - Trio Wolf Creek Online High School - Lindstrom, MN GPA:
Skills
Creating and adjusting appointments and reservations
Balancing cash drawers and preparing bank deposits and logs
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