LiveCareer-Resume

Sales Associate resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Recent High School graduate with limited experience in retail, but eager to expand my knowledge and begin my journey in life.
Skills
  • Cooperative team member
  • Extremely organized
  • Microsoft Office, Excel, PowerPoint proficiency
  • Conflict management 
  • Cash transactions
  • Quick learner
  • Attention to detail
  • Excellent multi-tasker
  • Animal behavior
  • Payment processing
  • Reporting
Experience
Sales Associate, 08/2016 - 10/2016
Bob Moore Auto Group Midland, TX,
  • Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Educated customers on product and service offerings.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  •  Built and maintained effective relationships with peers and upper management.
  • Processed all sales transactions accurately and in a timely fashion. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. 
Assistant Manager, 07/2017 - 11/2018
Express, Inc. Ellenton, FL,
  • Efficiently addressed customer issues to ensure quick and successful resolution.
  • Encouraged sales associates to cross-sell additional products and services to purchasing customers.
  • Marked clearance products with updated price tags.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Worked as a team member to provide the highest level of service to customers.
  • Resolved customer problems by investigating issues and answering questions
  • Received and processed cash and credit payments for in-store purchases.
  • Shared product knowledge with customers while making personal recommendations.
  • Maintained friendly and professional customer interactions.
  • Verified that all merchandising standards were maintained on a daily basis.
  • Maintained visually appealing and effective displays for the entire store.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Processed shipments and maintained organized stock shelves.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Offered direction and gave constructive feedback to motivate team members.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Assistant Manager, 12/2017 - 02/2018
Express, Inc. Fairview Heights, IL,
  • Efficiently addressed customer issues to ensure quick and successful resolution.
  • Encouraged sales associates to cross-sell additional products and services to purchasing customers.
  • Kept current on market and product trends to effectively answer customer questions.
  • Communicated store policy violations to the leadership team in a timely manner.
  • Marked clearance products with updated price tags.
  • Received and processed cash and credit payments for in-store purchases.
  • Informed customers about all product lines and services offered by the company.
  • Built and maintained effective relationships with peers and upper management.
  • Verified that all merchandising standards were maintained on a daily basis.
  • Helped customers select products that best fit their personal needs.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Processed shipments and maintained organized stock shelves.
  • Communicated information to customers about product quality, value and style.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Performed assigned projects and completed checklists in an efficient and accurate manner.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Kept an eye on building premises for loss prevention and security purposes.
Receptionist, Lodging team, Doggy Daycare team, 02/2018 - 07/2018
Stone Mountain Pet Lodge City, STATE,
  • Adhered to security requirements by screening visitors
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Responded to telephone inquiries from clients
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Directed clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions. 
  • Maintained reception area clean and neat to provide visitors with a positive impression of the company.
  • Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
  • Assisted customers by phone, including scheduling appointments and stays
  • Adhered to high standards of safety, cleanliness and professionalism.
  • Processed client payments, sent invoices and placed appointment reminder calls.
  • Walked and cared dogs while maintaining a safe environment.     
  • Maintained a clean driving record and provided reliable pick-ups and drop-offs for customers. 
Education and Training
High School Diploma: , Expected in 2017
-
Trio Wolf Creek Online High School - Lindstrom, MN
GPA:
Skills
  • Creating and adjusting appointments and reservations
  • Balancing cash drawers and preparing bank deposits and logs
  • Addressing and resolving customer complaints 

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Resume Overview

School Attended

  • Trio Wolf Creek Online High School

Job Titles Held:

  • Sales Associate
  • Assistant Manager
  • Assistant Manager
  • Receptionist, Lodging team, Doggy Daycare team

Degrees

  • High School Diploma

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