LiveCareer-Resume

sales associate resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 10 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Customer-oriented Program Manager with over 10 years of experience in strategic planning and complex problem-solving. Expert in networking, marketing, cross-functional communication, employee supervision and process improvements. Decisive leader ready to leverage background in program management to expand organizational success. Results-oriented Program Manager enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach. Talented Program Manager focused on helping businesses launch new initiatives and achieve market growth. Versatile project and team leader. Offers 8 years of experience. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Confident in customer service with exemplary people person and hard work skills. I am not the one to give up. Successful leader with more than 9 years in business. Dedicated to best-in-class customer service and known for effective problem-solving abilities. Business student pursuing a masters degree seeking an internship opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success.

Skills
  • Relationship selling
  • Dispute mediation
  • Retail loss prevention
  • Merchandising knowledge
  • Sales expertise
  • Written and oral communication skills
  • Sales Forecasting
  • Business development
  • Client account management
  • Negotiation Tactics
  • Verbal/written communication
  • Team player mentality
  • POS system operation
  • Outgoing personality
  • Energetic self-starter
  • Reliable and punctual
Experience
Sales Associate, 01/2021 - Current
Citi Trends, Inc. Reidsville, NC,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Worked with fellow sales team members to achieve group targets.
Worked at a Restaurant , 05/2012 - 07/2014
Life Care Centers Of America Crawfordsville, IN,
  • Planned and conducted strategy meetings to brainstorm new ideas and deliver program and milestone updates.
  • Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
  • Uncovered issues to determine solutions and assist program participants.
  • Coordinated departments in planning and executing interdepartmental integration of program plans and projects.
  • Built high-performing teams, personally interviewing, hiring, training and coaching new members and continuously appraising performance and resolving shortcomings.
  • Assisted management in development and enforcement of vendor performance standards, suggesting approaches to optimize vendor efficiency.
Waitress, 05/2012 - 04/2014
Olive Garden City, STATE,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Built trusting relationships with customers by making personal connections.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Worked with fellow sales team members to achieve group targets.
Education and Training
Associate of Arts: Business Administration, Expected in 05/2016
-
Harper Community College - Palatine, IL,
GPA:
Status -
BBA: Business Administration, Expected in
-
DePaul University - Chicago, IL
GPA:
Status -
Languages
English :
Native/ Bilingual:
Negotiated :
:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Realizing overall increase in customer satisfaction and cost efficiency.
  • Received "all conference" in softball at Harper College.
  • Graduated with an Associates Degree
  • Achieved sales goals at work
Activities and Honors
  • Member, Alumni Association

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Resume Overview

School Attended

  • Harper Community College
  • DePaul University

Job Titles Held:

  • Sales Associate
  • Worked at a Restaurant
  • Waitress

Degrees

  • Associate of Arts
  • BBA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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