Sales Associate resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Energetic and positive-thinking professional bringing diverse work experience with a background in both administrative and customer-facing positions. Quick-learning and task-driven with strong customer service, organization and time management skills. Detail-oriented with specific strengths in accurate recordkeeping and customer follow-up. Hardworking with a strong knowledge of event coordination and contract negotiation. Technologically adept and highly efficient with file management and CRM software. Over fifteen years of customer relations experience engaging with clients and business audiences across a variety of industries.

  • MS Office Suite (Word, Excel, Outlook)
  • Google Drive
  • QuickBooks
  • CRM Systems
  • Special Events Planning
  • Contract Negotiation Skills
  • Banquet Terminology
  • Time Management / Deadline Driven
  • Organization & Detail-Oriented
  • Team Player
  • Professional Manner
  • Creative Problem Solving
  • High Stress Tolerance
  • Personable & Dependable
  • Valid Drivers License
  • Reliable Transportation
Work History
Sales Associate, 02/2021 to Current
Rain For RentCharlotte, NC,
  • Implemented launch of boutique's online store by verifying inventory and creating product listings for each offering.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Safeguarded customers and employees by offering clean and safe store environment.
  • Created consistency for brand by complying with company guidelines.
Office Administrator, 06/2019 to 11/2020
Endra Life Sciences IncAnn Arbor, MI,
  • Reconciled account files and produced monthly reports to keep owner informed of office operations.
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Liaised with assorted base of customers and vendor representatives, addressing requests and inquiries via phone or email.
  • Processed financial documents, including contracts, expense reports and invoices.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Collaborated with President to coordinate travel plans, special events and community outreach tasks.
Business Manager, 01/2018 to 02/2019
General DynamicsGoodfellow Air Force Base, TX,
  • Managed all finance office processes and ensured efficient workflow of same.
  • Oversaw all office operations for dealership's F&I Department by processing vital documentation, evaluating all payoff balances, and obtaining vehicle insurance policies.
  • Developed loan packages for borrowers while maintaining privacy and accuracy.
  • Analyzed customer requirements and recommended products to maximize profits for dealership.
  • Communicated with customers, lenders, and vendors in a positive, outgoing manner.
  • Coordinated with sales team and managed structure of deals.
  • Ensured compliance to all federal and state regulations.
  • Ensured compliance to all company policies and procedures.
Sales Administrator, 06/2006 to 12/2017
Waste IndustriesMidlothian, VA,
  • Inventory Administrator: Collaborated with General Manager to order/track over 7M inventory annually, completed floor plan audits, maintained up-to-date inventory reports.
  • Finance Coordinator: Worked with customers and finance institutions to ensure all financial paperwork was completed accurately and in a timely manner.
  • Event Coordinator: Oversaw the detailing, planning, and booking of both off-site and on-site boat shows and all special events, ensuring proper execution of contracts and payments. Reconciliation of events to follow-up on sales and leads and to encourage ongoing client relationships.
  • Title Clerk/Title Processor: Processed all required title/registration paperwork with a variety of State agencies, procured lien releases, maintained organized and precise document files, reviewed all documentation for accuracy.
  • Sales Support: Greeted customers in a professional and welcoming manner, answered phones, verified customer information accurate, entered deal into management software system, processed payment, prepared closing documents.
Bachelor of Arts: Criminal Justice, Expected in 2009
Michigan State University - East Lansing, MI

Financial Services Management (FSM) by Great Lakes Academy (GLA)

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Resume Overview

School Attended

  • Michigan State University

Job Titles Held:

  • Sales Associate
  • Office Administrator
  • Business Manager
  • Sales Administrator


  • Bachelor of Arts

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