Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
I'm a flexible worker. Once I become part of the team I shift my thinking from being self-focused to concentrating on what's best for the group, meaning temporarily setting aside my preferred modes of working and adopting the rules, protocols and work practices of the team. I'm a good listener. I'm very comfortable in participating through listening and am fairly quiet. When necessary, I'm open minded and will voice my opinions. I accept constructive criticism rather than becoming defensive. Useful critiques are an opportunity to improve the value of the team. Accepting criticism with an open mind, I'm willing to explore alternative solutions. Ill offer critiques to others in a direct and respectful manner, and try to inspire others to want to improve their work. Im all in, I won't hide behind the team. I'm serious about my shared responsibilities as I am about my individual ones. I won't put the teams needs to the back burner while pursuing individual initiatives. Through my actions, not just my words, I show I'm "all in" when it comes to team success. I go with the flow. I won't let hiccups in plans discourage me and use them as an excuse to lesson my commitment, and accept the things I can change quickly. I stay focused on what the team and myself need to do to get back on track and address the challenge at hand.
Skills
Customer-oriented
Quick learner
Organized multi-tasker
Able to lift 50Â pounds
Friendly and helpful
Fast and efficient service worker
Good with numbers and math
Dedicated team player
Excellent communication skills
Strong attention to safe food handling procedure
Credit card processing
Multi-line phone talent
Proficient in cash management
Trusted key holder
Cake decorating skills
Store management
Product stocking
Work History
04/2010 to 08/2012Sales Associate3Ds Dassault Systems | Santa Clara, CA,
Documented all customer inquiries and comments thoroughly and quickly.
Processed cash and credit payments rapidly and accurately.
Responded to all customer inquiries thoroughly and professionally.
Placed special merchandise orders for customers.
Worked night and weekend shifts during holiday season.
Recommended new products to customers, resulting in an increased percentage in add-on business.
Answered customer questions about product availability and shipment times.
Accurately logged all daily shipping and receiving orders.
Engaged with customers in a sincere and friendly manner.
08/2009 to 10/2009Day Care Teacher Medstar Health | Saint Mary's, MD,
Promoted good behavior by using the positive reinforcement method.
Promoted language development skills through reading and storytelling.
Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps.
Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces.
Organized small groups of children while transitioning to and from outdoor play.
Dressed children and changed diapers.
Communicated regularly with parents about daily activities and behaviors.
Maintained a child-friendly environment by allowing frequent access to outdoor activities.
Sparked imagination by helping children discover new things each day.
08/2008 to 11/2008Sales Associate 3Ds Dassault Systems | Royal Oak, MI,
Answered questions regarding the store and its merchandise.
Greeted customers and ascertained customers' needs.
Helped customers with questions, problems and complaints in person and via telephone.
Stocked shelves and supplies and organized displays.
Organized racks and shelves to maintain the visual appeal of the store.
Verified that all customers received receipts for purchases.
Developed positive customer relationships through friendly greetings and excellent service.
Operated a cash register for cash, check and credit card transactions
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Answered customer telephone calls promptly and in an appropriate manner.
07/2006 to 05/2007ClerkFraser | Brooklyn Park, MN,
Promptly and empathetically handled guest concerns and complaints.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Greeted customers and provided excellent customer service.
Maintained high standards of customer service during high-volume, fast-paced operations.
Prepared fountain drinks and ice cream items.
Prepared all food orders within a 2-3 minute time frame.
Assembled food orders while maintaining appropriate portion control.
Verified that prepared food met all standards for quality and quantity.
Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Handled currency and credit transactions quickly and accurately.
Followed food safety procedures according to company policies and health and sanitation regulations.
Strictly followed all cash, security, inventory and labor policies and procedures.
Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Reported to all shifts wearing a neat, clean and unwrinkled uniform.
Reported to each shift on time and ready to work.
Performed all position responsibilities accurately and in a timely manner.
Routinely moved and stocked food products weighing up to 50Â pounds.
Diligently restocked work stations and display cases.
08/2005 to 06/2006Assistant ManagerBurger King Corporation | , ,
Handled currency and credit transactions quickly and accurately.
Strictly followed all cash, security, inventory and labor policies and procedures.
Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Reported to all shifts wearing a neat, clean and unwrinkled uniform.
Reported to each shift on time and ready to work.
Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
Prepped items for later use to save staff time during busy hours.
Pleasantly and courteously interacted with customers.
Greeted customers and provided excellent customer service.
Maintained high standards of customer service during high-volume, fast-paced operations.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
Performed all position responsibilities accurately and in a timely manner.
Diligently restocked work stations and display cases.
Education
Expected in 2007High School Diploma | Piedra Vista High, Farmington, NMGPA:
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