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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Versatile professional with excellent communication, organizational and analytical capabilities in diverse programs and project plans. Manages activities, budgets, and compliance, maintaining cost and schedule controls. Devises process improvement solutions to resolve operation and technology challenges. Seeking to apply talent from health services, pharmaceutical, and biotechnology industries.

Highlights

Program management

Contract management

Contract compliance and review

Project development and lifecycle

Quality & performance

Gerontology

Research project

Operations management

Software Competencies

Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Visio, Oracle (ERPP), SAP (EAP), Business Objects, STARS

Experience
3Ds Dassault SystemsAugust 2014 to April 2015Sales Associate
San Diego , CA

• Demonstrated product knowledge leveraging opportunities to increase sales transaction.

3Ds Dassault SystemsOctober 2012 to July 2014Sales Associate
Paso Robles , CA

• Demonstrated product knowledge leveraging opportunities to increase sales transaction.

Arbor CompanyDecember 2009 to June 2014Home Health Caregiver
Mount Laurel , NJ
  • Attended graduate school, gaining experience in health care.
  • Assisted Medicare clients with ADL challenges in memory and physical limitations, and rehabilitation.
  • Reduced hospital re-admissions by providing direct client care following care management plans.
  • Determined needs accessing non-critical and critical situations for escalation to emergency care.
  • Ensured HIPAA compliance.
  • Reported observations in mental and physical developments to family and Care Managers.
  • Assisted clients in understanding their Medicare and Medicaid (CMS) benefits.
Fidelity National Information ServicesMarch 2011 to June 2011Quality and Performance Analyst, Graduate Intern
Monterey Park , CA
  • Examined Physician Alternative Quality Contract (AQC) plans and performance measurements based on Healthcare Effectiveness Data and Information Set (HEDIS.)
  • Created data tool tracking updates in managed care plan actions for improving patient care delivery.
  • Created monthly metric summary reporting quality and performance ratings of patient quality of service.
CARDINAL HEALTH, RESEARCH SERVICESJanuary 2009 to June 2009Project Specialist
City , STATE
  • Served as primary contact managing client facing relationship and project plan focused on coordination of development, training roll out and on-time delivery of customized software.
  • Analyzed and translated complex clinical research protocol developing customized user instructions, manuals and software requirements, creating user work flow based on treatment testing.
  • Led cross-functional team to develop software and deliver product (21 CFR Part 11, Class II) specific to customer's protocol requirements (GcP), performing system validation and UAT.
  • Identified risks, clarified expectations and resolved issues anticipating potential problems by effectively leading internal team status meetings, and leveraging customer relationship to continue project progress.
  • Met $400K budget and project plan to ensure cost control measures.
ANTIGENICS INCDecember 2005 to August 2008Budget Analyst III / Research Budget Administrator
City , STATE
  • Managed budgets and site contract compliance of six multi-site clinical research studies ($48M in total) with more than 500 U.S. and International contracts. (Phase II and III.)
  • Built relationships with stakeholders, sharing knowledge, clarifying and resolving issues.
  • Analyzed contract compliance and reported enrollment, participation levels, milestones, ICF, CRF and IRB submissions (GcP), verifying CPT codes and site costs for remittance.
  • Created accounting models enhancing e-data tracking, examining payment history.
  • Identified and improved processes and procedures resolving $250K+ in payment discrepancies.
  • Assisted with other related accounting functions
CARDINAL HEALTH, MEDICAL PRODUCTS & SERVICESJune 1999 to December 2004Operations Manager / Operations Coordinator (1/2001 - 12/2004)
City , STATE
  • Led day to day operations in Human Resources, Work Place Health, Environmental, Health & Safety, and Compliance at a 144,000 sq. ft. medical products distribution center.
  • Oversaw HR on-boarding, health plan navigation, and plans advancing resource development training.
  • Coordinated wellness events, Worker's Compensation and Occupational Health programs providing valuable employee health care services, maintaining HIPAA and ADA compliance.
  • Steered EH&S committee identifying risks, developing corrective action (CAPA), achieving 300 days without injury.
  • Identified areas needing improvement to boost operational efficiency (ISO9000), GdP, and CFR compliance.
  • Developed strategies (PDCA) with cross-functional team leaders' addressing inefficiencies.
  • Created operations and systems documents reporting required activities to corporate audit.
  • Updated project plans running facility emergency and disaster program; training, preparedness, and response.
  • Achieved 12% budget savings controlling expenses and service vendor contract negotiations
  • Led project plans investing in services, installations and upgrades in facility, EH&S, technology, and building systems, submitting recommendations to upper management.
  • Primary contact overseeing projects, performing cost analysis, managing agreements and databases, and preparing reports for management.
  • Inventory Control Analyst (6 /1999 – 12 / 2000)
  • Demonstrated analytic and management skills managing $60M annual medical product inventory.
  • Trained and mentored new analysts to share expertise and motivate increased productivity.
  • Instrumental in leading region team to achieve highest performance level nationwide in 2000.
Education
REGIS COLLEGE2012Master of Science: Health Care AdministrationCity, StateGPA: GPA: 3.74

3.74 GPA

Coursework in Health Care Administration and Finance

Coursework in Informatics

Coursework in Quality and Performance

Coursework in Gerontology

Coursework in Health and Human Services

MORESTREAM UNIVERSITY2009Lean Six Sigma Certified (White Belt): "DMAIC" Quality-Improvement

Cardinal Health

NORTHEASTERN UNIVERSITY2006Bachelor of Science: LeadershipCity, StateGPA: Summa Cum Laude

Graduated Summa Cum Laude

Coursework in Leadership

Coursework in Management

Coursework in Business Administration and Finance

Affiliations

Sigma Epsilon Rho Honor Society, Golden Key Honor Society, and American College of Health Care Executives (ACHE.)

Skills

21 CFR Part 11, accounting, accruals, Analyst, A/P, budgets, budget, Business Objects, change management, clinical research, contracts, contract negotiation, cost analysis, cost control, CPT, client, clients, data analysis, delivery, emergency care, ERP, fast, Finance, financial, functional, GcP, home care, Human Resources, HR, HVAC, inspection, insurance, inventory, Inventory Control, lighting, Director, management skills, managing, meetings, memory, Excel, PowerPoint, MS Project, 2000, 98, Microsoft Word, navigation, network, Occupational Health, Oracle, patient care, pricing, problem-solving, processes, progress, proposal, purchasing, Quality, rehabilitation, reporting, research, RFP, Safety, SAP, Six Sigma, develop software, spreadsheets, structured, supervising, supply chain, telephones, upgrades, validation, Visio

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

81Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • REGIS COLLEGE
  • MORESTREAM UNIVERSITY
  • NORTHEASTERN UNIVERSITY

Job Titles Held:

  • Sales Associate
  • Home Health Caregiver
  • Quality and Performance Analyst, Graduate Intern
  • Project Specialist
  • Budget Analyst III / Research Budget Administrator
  • Operations Manager / Operations Coordinator (1/2001 - 12/2004)

Degrees

  • Master of Science : Health Care Administration
    Lean Six Sigma Certified (White Belt) : "DMAIC" Quality-Improvement
    Bachelor of Science : Leadership

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