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Sales Associate Resume Example

Resume Score: 80%

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Alexa
Chatterjea
Professional Summary

Highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Focused sales associate with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid retail background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships. I'm a goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Skills
  • Sales trend knowledge
  • Stocking and replenishing
  • Merchandising expertise
  • Dining area cleanliness
  • Relationship building
  • Multi-tasking strength
  • Loss prevention
  • Point of sale knowledge
  • Social perceptiveness
  • Communication skills
  • Exceptional customer service
  • Upselling
  • Professional demeanor
  • Adapt to diverse groups
  • Client Service
  • Cash register operation
  • Product promotions
  • Sales training
  • Cash register operations
  • Problem-solving skills
  • Product and service sales
  • Cash Handling
  • Merchandising understanding
Education
North Bay Haven Charter Academy 1 Buccaneer Drive, Panama City, FL 3240405/2020High School Diploma
Work History
Tropical Smoothie- Sales Associate
Panama City, FL10/2019 - 12/2020
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Educated customers on promotions to enhance sales.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Hobby Lobby- Cashier
Panama City, FL05/2019 - 08/2019
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register for cash, check and credit card transactions with 98% accuracy.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing items like spray paint to underage customers.
  • Counted cash in register drawer at beginning and end of shift.
  • Educated customers on promotions to enhance sales.
  • Worked closely with management to solve problems and handle customer concerns.
  • Worked with management to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Assisted customers by answering questions and fulfilling requests.
  • Completed manual and machine counts of funds for transactions valued at over $100.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
Sweet Frogs- Cashier Manager
Panama City , FL12/2018 - 03/2019
  • Worked 5pm-11:30pm shifts w/o breaks, responsible for overtaking, closing out, cleaning and preparing the entire store; locked up before leaving.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Cleaned and organized store, including checkout desk and displays.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
  • Built positive relationships with customers to increase repeat business.
  • Monitored areas for security issues and safety hazards.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Mentored new sales associates to contribute to store's positive culture.
Additional Information

My presence in each of these businesses were short lived due to my active nature during senior year. I juggled supporting my family financially with participating in DE College classes, representing several clubs as an officer, and completing 100 hours of community service through the management of NBH's jv and varsity soccer clubs. My lack of longevity in these positions didn't jeopardize my team building or skill learning, as I have a solid understanding of the retail and food industries. I have made many positive relationships within these companies to support this. I've recently sworn an oath to the USAF, and expect to receive a ship out date by the beginning of fall. As our relationship may be short lived as well, I look forward to the possibility of creating a lasting relationship during the months I have left in this precious town which I have always called home.

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Resume Overview

Companies Worked For:

  • Tropical Smoothie
  • Hobby Lobby
  • Sweet Frogs

School Attended

  • North Bay Haven Charter Academy

Job Titles Held:

  • Sales Associate
  • Cashier
  • Cashier Manager

Degrees

  • High School Diploma

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