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Sales Associate Resume Example

Resume Score: 80%

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SALES ASSOCIATE
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Skills
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Product and Service Sales
  • Exceptional Customer Service
  • Relationship building
  • Cash Handling
  • Social perceptiveness
  • Cash register operation
  • Upselling
  • Multi-tasking strength
  • Shipment processing
  • Sales training
  • Client Service
  • Excellent people skills
  • Shipping and Receiving
  • Cleaning
  • Customer Complaint Resolution
Work History
Sales Associate, 06/2019 to Current
State Beauty Supply – MArion, IL
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Tracked stock using company inventory management software.
  • Maintained records related to sales, returns and inventory availability.
  • Educated customers on promotions to enhance sales.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
Cosmetologist, 02/2019 to Current
Shear Beauty – Energy, Illinois
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Created memorable customer experiences by including special services such as head and neck massages during appointments.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
  • Maintained clients' treatment records and designed long-term care programs for return customers.
  • Sanitized and organized station and tools by knowing proper sanitation rules and regulations.
Hairstylist, 08/2014 to 04/2019
Great Clips – Marion, Illinois
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference for 15-30 daily customers.
  • Counted and documented opening and closing cash amounts daily.
  • Processed payments by entering sales in register.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Resolved guest complaints about service or style.

Sales Associate, 11/2013 to 01/2014
Journeys – Carbondale, Illinois
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Educated customers on promotions to enhance sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.

Education
High School Diploma: 05/2012
Marion High School - Marion, IL
Cosmetology Certificate: Cosmetology, 01/2014
John A Logan College - Carterville, IL
Certifications
  • Certified cosmetologist
  • Licensed cosmetologist

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • State Beauty Supply
  • Shear Beauty
  • Great Clips
  • Journeys

School Attended

  • Marion High School
  • John A Logan College

Job Titles Held:

  • Sales Associate
  • Cosmetologist
  • Hairstylist

Degrees

  • High School Diploma : 05/2012
    Cosmetology Certificate : Cosmetology , 01/2014

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