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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Focused [Job Title] driven to develop and implement fresh sales and marketing strategies with financial and operational discipline. Skilled at building strategic partnerships and managing existing relationships. Proven leader with history meeting and exceeding sales objectives.

Performance-driven [Industry] professional with stellar record of accomplishment in connecting with [Type] customers and driving remarkable [Product or Service] sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Engaging [Job Title] committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering [Number] years of experience in answering routine product questions and meeting assigned sales goals.

Skills
  • Dispute mediation
  • Cash handling accuracy
  • [Type] brand promotions
  • Relationship selling
  • Merchandising knowledge
  • Retail loss prevention
  • Customer- and service-oriented
  • Product Sales
  • Financial records analysis
  • Cash register operation
  • Outgoing personality
  • Customer service
  • Team player mentality
  • Documentation and recordkeeping
  • Energetic self-starter
Experience
Sales Associate07/2019 to 03/2020Express Factory Outlet San Marcos , Texas
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Offered product and service consultations and employed upselling techniques.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Built positive and productive customer connections to drive consistent sales.
  • Utilized [Type] sales strategies to obtain commitment from clients and coordinate travel arrangements.
  • Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
Carhop06/2010 to 09/2010Sonic Drive-InSan Marcos , Tx
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Carhop12/2007 to 05/2010Sonic Drive-InLubbock , Tx
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Carried trays weighing up to [Number] pounds to correct cars.
  • Verified orders and bagged items for easy transport.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
  • Delivered food within [Number] minutes to meet quality and service standards.
  • Informed customers of regular deals or monthly specials, upselling [Number]% of orders.
Education and Training
High School Diploma05/2010Lamesa High SchoolLamesa, TX
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Resume Overview

Companies Worked For:

  • Express Factory Outlet
  • Sonic Drive-In

School Attended

  • Lamesa High School

Job Titles Held:

  • Sales Associate
  • Carhop

Degrees

  • High School Diploma 05/2010

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