Sales Associate Resume Example AAA Pawn

SALES ASSOCIATE

Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Focused assoiatewith proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid Customer service background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships. Offering more than 10 years of progressively responsible sales and shipping experience with wholesale companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction.

Accomplishments

Resolved product issue through consumer testing.
Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Brought in number new customers.

Skills

Stocking and replenishing
electronic trend knowledge
Cash register operations
Loss prevention
Cash Handling
Product and service sales
Excellent people skills
Sales expertise
Exceptional customer service
Adapt to diverse groups
Shipment processing
Contract preparation
Professional demeanor
Sales training

Client Service
Merchandising understanding
Cash register operation
Problem-solving skills
Relationship building
Point of sale knowledge
Product promotions
Social perceptiveness
Dining area maintenance
Multi-tasking strength
Product and Service Sales
Point of Sale Knowledge
Exceptional Customer Service
Sales

Work History

Sales Associate, 03/2018 to 08/2020
AAA Pawn – Lincoln, NE

Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Maintained records related to sales, returns and inventory availability.
Maintained organized, presentable merchandise to drive continuous sales.
Tracked stock using company inventory management software.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Increased sales by [Number]% over [Timeframe] by offering consultation on products and services and applying customer service and upselling techniques.
Educated customers on promotions to enhance sales.
Prepared merchandise for sales floor by pricing or tagging.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.

Dispater /Field Technician, 11/2015 to 03/2018
Time Warner Cable – Lincoln, NE

Kept detailed records of field measurements and data.
Served as technical consultant on environmental policies to maintain regulatory compliance.
Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
Adhered to safety protocols by implementing routine tests and guaranteeing accurate and safe equipment handling.
Calibrated new and existing equipment for optimal performance.
Performed annual service visits and completed preventative maintenance on all systems.
Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
Enacted successful repairs by applying technical skills and operations knowledge.
Utilized safety practices with no complaints or accidents.
Improved customer service ratings by resolving technical, on-site and [Type] issues quickly and accurately.

Bartender Shift Manager, 08/2013 to 11/2015
Luckie's Tavern – Lincoln, NE

Developed new signature cocktails to support bar marketing brand and increase profits.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Completed accurate inventory records to thwart malicious activities and maintain organized and profitable establishment.
Oversaw and monitored all cash drawers and reconciled drawers against cash register reports at close of business.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
Created balanced shift schedules to keep bar reasonably staffed during peak periods and maximize earnings for bartenders.
Scheduled parties, banquets or sporting events and allocated optimal staff and resources to properly execute.
Handled $[Amount] cash on daily basis, which built trustworthiness and loyalty with owners.
Set up glassware, liquor and other necessary supplies for special events.
Managed $[Amount] in cash with no losses on regular days with totals of more than $[Amount] in revenue during special promotions or sporting events.
Poured and prepared mixed drinks for over [Number] customers daily and created new libations drawing in clientele.
Increased bar revenue by [Number]% through development and marketing of featured cocktails.
Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using [Software].

Education

High School Diploma: 04/1992
Lincoln Northeast High School - Lincoln, NE

Resume Overview

Companies Worked For:

AAA Pawn
Time Warner Cable
Luckie's Tavern

School Attended

Lincoln Northeast High School

Job Titles Held:

Sales Associate
Dispater /Field Technician
Bartender Shift Manager

Degrees

High School Diploma : 04/1992

Sales Associate Resume Example

Resume Score: 80%

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