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Sales Associate Resume Example

Resume Score: 80%

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SALES ASSOCIATE
Summary

Diligent about keeping dishes and utensils clean and organized for customer use, maximizing safety and team efficiency with hard work and attention to detail. Well-organized and focused with good time management and multitasking abilities. Desire long-term work with room for advancement.

Outgoing server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Reliable Tree Planter with perfect attendance record. Skilled working collaboratively with others or in solitary roles. Demonstrates terrific guest service skills by educating others on plant care techniques and best practices.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Creative and artistic
  • Artistic floral design
  • Artistic ability
  • Sandwich artistry
  • Hazardous chemical handling
  • Health code requirements
  • High efficiency
  • Equipment operation
  • Inventory management
  • Cleaning procedures
  • Troubleshooting skills
  • Communications
  • Organization
  • Team building
  • Problem resolution
  • Relationship development
  • Customer service
  • Menu memorization
  • Liquor, wine and food service
  • Menu knowledge
  • Food inspection
  • Check payment processing
  • Table setting arrangements
  • Food safety understanding
  • Dining customer service
  • Effective customer upselling
  • Effective sales techniques
  • Dish preparation
  • Quality control
  • Dining crew workflow optimization
  • Seating assignment preparation
  • Safe food handling
  • Sales techniques
  • Cleaning skills
  • Soil preparation
  • Work scheduling
  • Business operations
  • Team management
  • Inventory control procedures
  • Retail loss prevention
  • Merchandising knowledge
  • Cash handling accuracy
  • Team player mentality
  • Listening skills
  • Reading comprehension skills
  • Reliable and punctual
  • Excellent communication skills
  • Sales expertise
  • Outgoing personality
  • Customer- and service-oriented
  • Product Sales
  • Written and oral communication skills
  • Verbal/written communication
  • Strategic planning
  • Active listening
  • Cash register operation
  • Results oriented
Experience
Sales AssociateOllie Bargain Outlet | Utica, MI | Feb 2020-Jun 2020
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Helped average of 4 customers per day by responding to inquiries and locating products.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Dishwasher/Sandwich ArtistBad Brads BBQ | Utica, MI | Jul 2019-Sep 2020
  • Washed pots, pans and trays by hand and using industrial washing machine.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Cleaned garbage cans and trash receptacles by Sandwhich station.
  • Cleaned garbage cans and trash receptacles by Dishwasher.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Unboxed, stored and organized incoming kitchen supplies with every delivery.
  • Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Provided servers with clean utensils by washing and placing in storage bins.
  • Effectively loaded and unloaded dishwashers, washing by hand any large pots or items that chefs used on continuous basis.
Buser/Server/DishwasherShields | Macomb, MI | Feb 2019-Jun 2019
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Washed pots, pans and trays by hand and using industrial washing machine.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Prepared salads and appetizers to back up kitchen staff.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Partnered with team members to efficiently serve food and beverages.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Greeted newly seated guests quickly and efficiently.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Processed customers' payments and provided receipts.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
Garden AssociateWades Nursery | Macomb, MI | Jul 2018-Mar 2019
  • Assisted with visual display maintenance, sign pricing and information changes and organization of garden center equipment.
  • Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
  • Logged new inventory in system to document quantities received.
  • Unloaded products from trucks and transported to appropriate garden center areas using tractor and merchandiser wagon carts.
  • Watered and pruned plants according to specific needs for plant type.
  • Positioned and regulated plant irrigation systems, monitored operations and adjusted computer and manual controls to achieve optimal flows.
  • Cared for and maintained plants in different climate-controlled areas.
  • Set work schedules and delegated tasks to maintain optimal coverage for plant and customer needs.
  • Developed, implemented and updated standard operating procedures to keep employees working consistently.
  • Kept greenhouse clean, neat and well-organized to maximize productivity and professional appeal.
  • Organized plant stocks for optimal growth and transported to displays when ready for customer sales.
Education and Training
High School DiplomaClintondale High School | | Clinton Township, MI | 2018
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Resume Overview

Companies Worked For:

  • Ollie Bargain Outlet
  • Bad Brads BBQ
  • Shields
  • Wades Nursery

School Attended

  • Clintondale High School

Job Titles Held:

  • Sales Associate
  • Dishwasher/Sandwich Artist
  • Buser/Server/Dishwasher
  • Garden Associate

Degrees

  • High School Diploma

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