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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Dedicated and focused employee who excels at prioritizing and completing multiple tasks simultaneously.  Answers high volume of incoming calls while handling other inquiries from clients and colleagues.  Flexible and hardworking with a strong drive to succeed. 

Highlights
  • Self-starter
  • Results-oriented
  • Professional and mature
  • Dedicated team player
  • Time management
  • Strong interpersonal skills
  • Microsoft Office proficiency
  • Strong problem solver
 
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Experience
October 2011
to
January 2012
Toys R Us Watertown, NY Sales Associate
  • Acknowledge and helped customers with shopping needs. Kept up with new promotions and sale items on a daily basis. Responsible for restocking and organizing shelves at the close of each shift. Responsible for unloading all shipments each week.  Knowledge of cash register and store policy on sales.
May 2009
to
October 2009
Refocus Group LLC Dallas, TX Receptionist
  • Entered eye exam results for doctors
  • Updated monthly charts, input data and calculated the progress of every patient
  • Managed multi-line phones
  • Managed emails and responded accordingly
  • Printed and labeled each email, created hard files
  • Filed all emails and faxes received from clients and patients
  • Responsible for pick-up and drop-off of mail
  • Reported to accountant daily amounts spent 
  • Updated spreadsheets with progress of each patient
  • Emailed spreadsheet to each doctor monthly
May 2008
to
April 2009
EDS Credit Union Plano, TX Customer Service Rep
  • Responsible for bank deposit and withdrawals
  • Knowledge of credit union policies and regulations regarding loans, checking, savings and Federal Laws
  • Established rapport and clarify the need for each potential member
  • Process loan applications
  • Set up and managed members internet banking accounts
January 2007
to
April 2008
Wyndham Jade International Plano, TX Exhibitor/VIP Housing & Registration Specialist
  • Responsible for multiple companies housing arrangements for yearly conventions
  • Responsible for 500+ Exhibiting companies registration for staff and booth personnel at yearly conventions such as AARP, Ace Hardware, and Society of Vascular Surgery, to name a few
  • Extensive work in multiple email proxy's handling all requests, changes and cancellations
  • Answer all in bound calls regarding changes to itinerary
  • Responsible for managing hospitality suites if needed
March 2006
to
November 2006
Army Aviation Center Federal Credit Union Daleville, AL Call Center Customer Care Rep
  • Answered all in-bound calls from members regarding accounts and loans with the credit union Set up new accounts and cancelled accounts for mostly soldiers in the area being shipped or PCSing to a new installation Open mail and post all mailed in deposits to members accounts accordingly.
  • Most mail was payments towards auto loans Enable/Disable Internet Banking Send wire transfer request to appropriate departments Responsible for sending Western Unions by the end of each shift Sorted mail, faxed, and photocopied documents for service coordinators Maintained office by keeping employees organized Distributed incoming mail and processed outgoing mail.
February 2004
to
March 2006
Holloway Credit Solutions Inc Dothan, AL Collections Rep/Data Entry Assistant
  • Collected on past due accounts.
  • Accounts were for well-known dental and medical clinics across Southeast Alabama as well as some parts of Florida Was responsible for mailing notices informing patients of past due balances and the consequence for unpaid bills.
  • Thirty day notices were given from the date the first letter is mailed before all three credit bureaus are contacted Always followed up after 30 days and pursue debt collection Was responsible for logging all communication with patients whether it is voice mail or voice contact.
  • All calls were logged with date, time, name of patient, and each rep was responsible for initialing the entry Followed up with patients in order to set up automatic scheduled payments in an attempt to collect on the debt Entered patient information for clients and followed up with clients when account were paid in full Contacted all three credit bureaus weekly to update paid accounts Filed all bankruptcy claims to attorney on site Hired and trained all new collection agents in call center.
Education
San Diego Community College Graduated with certification for Medical Billing Coding Specialist (MBCS) and Certified Medical Administrative Assistant (CMAA)
Skills
accountant, Administrative Assistant, attorney, banking, call center, cash register, charts, Hardware, credit, clients, email, faxes, fax, frame, logging, mailing, managing, Medical Billing, meetings, mail, office, organizing, personnel, pick, policies, Coding, progress, proxy, rapport, research, spreadsheets, spreadsheet, Surgery, phones, phone, voice mail
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Resume Overview

Companies Worked For:

  • Toys R Us
  • Refocus Group LLC
  • EDS Credit Union
  • Wyndham Jade International
  • Army Aviation Center Federal Credit Union
  • Holloway Credit Solutions Inc

School Attended

  • San Diego Community College

Job Titles Held:

  • Sales Associate
  • Receptionist
  • Customer Service Rep
  • Exhibitor/VIP Housing & Registration Specialist
  • Call Center Customer Care Rep
  • Collections Rep/Data Entry Assistant

Degrees

  • Graduated with certification for Medical Billing Coding Specialist (MBCS) and Certified Medical Administrative Assistant (CMAA)

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