Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Strong willed Telemarketer with high level of enthusiasm and energy. Over 5 years of experience in call center environments. Possessing skills in developing rapport with each customer. Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments. Driven Telemarketer enthusiastic about working in fast-paced, competitive environments. Hardworking, knowledgeable and quick thinking. Uses tact, diplomacy and persuasive communication to overcome objectives and close sales.
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Working as a telemarketer I had important responsibilities such as:
*Search for phone numbers (people who were answering the phone)
*Made average of 85 outbound and inbound calls per day
*Great Custer service because some people don't like to be called
*Filling customers fills that were being bought
*Great communication to get their attention on our promotions
*learning about their policies and contracts
*Set up appointments with interested customers according to schedule availability.
*Explained product prices as well as answered questions and addressed concerns of customers
*Answered calls, took messages and transferred calls to appropriate individuals.
*Trained and mentored new telemarketers on best practices, communication strategies and performance standards.
Being a sales associate at Zales the Dimond store was awesome because I was able to talk to people about beautiful jewelry.
Responsibilities that I had:
Being a waiter had responsibilities and took an open mind to get the job done because it was a little restaurant and had many customers. The restaurant would over fill and there was people calling for take outs and you had to be fast, organized and good customer service.
These are some other responsibilities I had
Went to collage for 2 years. I couldn't figure out my major, I took a break and maybe later on the road I can get my degree on something.
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