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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Engaging Sales Representative committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering 3 years of experience in answering routine product questions and meeting assigned sales goals.

Skills
  • Cash handling accuracy
  • Relationship selling
  • Merchandising knowledge
  • Team player mentality
  • Customer- and service-oriented
  • Product Sales
  • Listening skills
  • Strategic planning
  • Cash register operation
  • Reliable and punctual
  • Reading comprehension skills
  • Excellent communication skills
  • Outgoing personality
  • POS system operation
  • Negotiations
  • Money handling
Experience
Sales Associate
Crestwood, ILTruGreen/Apr 2020 to Nov 2020
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 80% or more.
  • Processed orders through Sales Exec and coordinated product deliveries.
  • Offered product and service consultations and employed upselling techniques.
  • Executed 1250 outbound calls each week to existing customers, resulting in 40% increase in sales.
  • Listened to customer needs to identify and recommend optimal lawn care and pest control selections.
Sales Representative
Crestwood, ILXSport Fitness/May 2019 to Mar 2020
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Cold-called over 150 prospective customers daily with 30% success rate.
  • Contacted new and existing customers to discuss how specific products could meet needs.
  • Championed contact management system launch to achieve 100% client organization.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Generated 75+ leads per month and worked to convert customers with 40% success rate.
Fry Cook
Dyer, INVino Tinis/Jan 2019 to Mar 2019
  • Marinated food items according to corporate-provided instructions and recipes.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Checked temperatures for food items during cooking, holding and serving.
  • Handled waste management duties by properly and safely disposing of all trash at end of shift.
  • Kept stations stocked and ready for use to maximize productivity.
  • Organized kitchen and walk-in freezer to enable all employees to easily find items.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up station according to standard operating procedures with ample backup product to complete shift.
  • Properly labeled and dated all food products for safety.
  • Monitored freshness and condition of prepared foods by checking expiration dates and heat lamp temperatures.
  • Wiped down counters with sanitizing spray to avoid contamination and foodborne illnesses.
  • Restocked and rotated food products using first-in, first-out method.
  • Followed procedures to prevent cross-contamination of items for patrons with allergies and gluten intolerance
  • Restocked all kitchen supplies and food items to properly prepare for food service.
  • Sanitized all cutting boards and surfaces at beginning of shift to avoid cross-contamination.
  • Collaborated with all team members to promote consistent workflows and deliver food orders on time.
Busser
Tinley Park, ILBuffalo Wild Wings/May 2017 to Mar 2019
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Consistently went above and beyond expectations by helping with bar stocking and dish washing to support teammates and provide customer service.
  • Successfully balanced time and production seamlessly without sacrificing work quality.
  • Trained new employees to perform duties by showing how to set tables, wash dishes and keeping the dining room clean .
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Education and Training
High School DiplomaBloom TrailMay 2017Chicago Heights
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Resume Overview

Companies Worked For:

  • TruGreen
  • XSport Fitness
  • Vino Tinis
  • Buffalo Wild Wings

School Attended

  • Bloom Trail

Job Titles Held:

  • Sales Associate
  • Sales Representative
  • Fry Cook
  • Busser

Degrees

  • High School Diploma

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