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Sales Associate Resume Example

Resume Score: 80%

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SALES ASSOCIATE
Skills
  • Sales training
  • Problem-solving skills
  • Product and service sales
  • Cash register operations
  • Excellent people skills
  • Exceptional customer service
  • Multi-tasking strength
  • Billing and Invoicing
  • Database administration
  • Scheduling and calendar management
  • Data Entry
  • Presentation design
  • Office administration
  • Social media knowledge
  • Document conversion
  • Recordkeeping
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.

Accomplished Administrative Support professional practiced at addressing all facets of business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Offering diplomatic and professional communication, strong time management and multitasking expertise. Efficient Administrative team member with strong history of providing top-notch clerical support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and project resources. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Efficient Administrative team member with strong history of providing top-notch clerical support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and project resources. Astute Administrative Assistant focused on optimizing processes to improve data retrieval and storage procedures, reduce physical storage needs and maintain security of all information. Skilled in researching and resolving discrepancies.

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Work History
Sales Associate, 09/2019 to 01/2020
Hollister - Charleston, WV
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Maintained organized, presentable merchandise to drive continuous sales
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
  • Tracked stock using company inventory management software
  • Maintained records related to sales, returns and inventory availability
  • Implemented up-selling strategies, encompassing recommendation of accessoriesand complementary purchases
  • Prepared merchandise for sales floor by pricing or tagging
  • Educated customers on promotions to enhance sales
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas

Third Key Holder, 03/2018 to 01/2019
Icing By Claire's - Sterling , VA
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
  • Marked-down clearance items and relocated merchandise to proper store areas
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Trained team members in successful strategies to meet operational and sales targets
  • Opened and closed store independently when needed and prepared nightly bank drop for manager
  • Submitted reports to senior management to aid in business decision-making and planning
  • Educated staff on strategies for handling difficult customers and challenging situations
  • Assisted customers by answering questions and fulfilling requests
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures
Sales Associate, 07/2017 to 12/2017
Forever 21 - Sterling, Virginia
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
  • Educated customers on promotions to enhance sales
  • Prepared merchandise for sales floor by pricing or tagging
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
  • Tracked stock using company inventory management software
  • Engaged with customers to effectively build rapport and lasting relationships
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
  • Maintained organized, presentable merchandise to drive continuous sales
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites
Education
High School Diploma: : 09/2019Job Corp Center - Charleston, WV
Certification: : Office Administration, 09/2019Job Corps Center - Charleston, WV
  • Continuing education in Job Corps Center and achieved the following certificates:
  • IC3 DIGITAL LITERACY CERTIFICATION: Key Application, Living Online, Computing Fundamentals.
  • OPAC CERTIFICATION: Clerical Skills and, Financial Records Keeping.
  • KEYBOARDING PROFICIENCY CERTIFICATION.
  • MICROSOFT OFFICE SPECIALIST: Office Word 2016, Office PowerPoint 2016, Office Excel 2016.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Hollister
  • Icing By Claire's
  • Forever 21

School Attended

  • Job Corp Center
  • Job Corps Center

Job Titles Held:

  • Sales Associate
  • Third Key Holder

Degrees

  • High School Diploma : : 09/2019
    Certification : : Office Administration , 09/2019

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