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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Dynamic food service worker, driven toward continuous improvement and committed to going above and beyond to complete tasks and assist other team members. Well-versed in standard food prep techniques, as well as safe food handling standards.

Skills
  • Merchandising knowledge
  • Cash handling accuracy
  • Cash register operation
  • Accurate money handling
  • Verbal/written communication
  • Reliable and punctual
  • Phone orders
  • Inventory
  • Payment transactions
  • Opening and closing procedures
  • Order taking
  • Issue resolution
  • Cleaning and sanitization
  • Operating fryers and grills
  • Frying
Experience
Sales Associate|Waffle House - Pittsboro, NC|06/2020 - Current
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Completed closing duties by emptying trash, washing and putting away dishes, sweeping and mopping the floor, and doing fill ups.
  • Greeted newly seated guests quickly and efficiently.
  • Processed customers' payments and provided receipts.
  • Sent orders to kitchen staff by calling out orders to the grill ops.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Carefully transferred orders from kitchen to tables and cleared plates as patrons finished food and beverage items.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Calculated charges, issued table checks and collected payments from customers.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in dish pit.
Cook|Hardees - Pittsboro, NC|03/2020 - Current
  • Contributed to consistent customer satisfaction rating by producing high quality food and providing timely service.
  • Prepared many fast food items, following customers' special requests for substitutions and add-ons.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Cleaned and organized kitchen areas.
  • Cooked all menu items according to specified instructions.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfactions.
  • Practiced proper safety and sanitation standards
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Received food orders from cashiers and cooked items quickly to complete the entire order together and serve hot.
  • Served around three customers each five minutes by cooking fast food items quickly.
  • Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contaminations.
  • Avoided burns when using hot fryers for preparing fries, fillets, and tenders.
  • Wrapped up and stored unused food in appropriate containers and placed in the refrigerator to avoid spoilage.
  • Fried, grilled and baked foods such as tenders, bacon, and chicken fillets.
  • Prepared items like bacon and chicken tenders ahead of time to promote efficiency in dish garnishing.
  • Coordinating with Cashiers to gather and review order information for accurate order completion.
Concession Stand Worker|Aramark - Chapel Hill, NC|08/2019 - Current
  • Received orders and fulfilled orders quickly and efficiently.
  • Accurately measured ingredients required for specific food items to reduce waste.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Prepared and served beverages assuring freshness and availability.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Served food and beverages with focus on quality items and superior service.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Managed concession stand public gatherings, including concerts and sports events.
  • Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
  • Effectively worked with teammates and openly invited coaching from management team.
Education and Training
Northwood High School||Pittsboro, NC|06/2020High School Diploma
Central Carolina Community College||Sanford, NC|Expected in 06/2022Associate of Arts
Accomplishments

Presented with theSilver Key Scholastics Award for a sculpture about anxiety.

Received a score of 4 on my AP Art Portfolio.

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Resume Overview

Companies Worked For:

  • Waffle House
  • Hardees
  • Aramark

School Attended

  • Northwood High School
  • Central Carolina Community College

Job Titles Held:

  • Sales Associate
  • Cook
  • Concession Stand Worker

Degrees

  • High School Diploma
    Associate of Arts

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