SEARCH

Sales Associate Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
SALES ASSOCIATE
Summary

Talented Associate with strong background in Sales. I am energetic, loyal and caring. Passionate about upselling, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles. I like to make sure the area is neat and organized for customers. I enjoy decorating for different events or holidays. I enjoy being in an work environment.

Skills
Experience
09/2017 to Current
Sales AssociateFood Lion － Lumberton, NC
  • Greet customers with upbeat personality
  • Assist customers with delivering their grocery to vehicle if needed
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Built trust and rapport with prospective patients to understand treatment needs and determine appropriate level of care.
  • Monitored customer order process and addressed customer issues.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Approached customers with consultative mentality to uncover and meet specific requirements.
  • Interfaced with customers to resolve problems quickly.
  • Built client base and promoted products to new and existing clients.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
11/2014 to 09/2017
Sales AssociateLion's Den Adult Superstore － Lumberton, NC
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Won store sales competition for decorations and sales, resulting in prizes.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Offered product and service consultations and employed upselling techniques.
  • Collaborated with fellow sales team members to achieve group targets
  • Helped average of 20 to 30 customers per day by responding to inquiries and locating products.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Improved profitability and pipeline with multiple marketing channels and sales strategies.
  • Built trust and rapport with prospective patients to understand treatment needs and determine appropriate level of care.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Monitored customer order process and addressed customer issues.
  • Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
  • Educated customers on suitable products and services depending on age, needs and inventories to increase sales.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Approached customers with consultative mentality to uncover and meet specific requirements.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Identified and solved complex strategy problems that impacted sales management and business direction.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Cultivated strong relationship with customers while fostering positive business image.
  • Generated incremental revenue to customers by upselling additional products and services.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Created and implemented store displays, promoting sales and growth.
  • Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
  • Expanded new business, implementing effective networking strategies.
  • Elevated customer purchasing experiences to promote steady revenue.
  • Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
07/2013 to 03/2015
Deli AssociateFood Lion － Lumberton, NC
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Cleaned utensils, dishes and glasses for customer use.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
Education and Training
06/2009
High School DiplomaPurnell Swett High School － Pembroke, NC
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Food Lion
  • Lion's Den Adult Superstore

School Attended

  • Purnell Swett High School

Job Titles Held:

  • Sales Associate
  • Deli Associate

Degrees

  • High School Diploma

Similar Resumes

View All
Sales-Associate/Wholesale-Sales-Associate-resume-sample

Sales Associate/Wholesale Sales Associate

Holiday Wine and Liquor

Edinburg, Texas