Sales Associate Resume Example
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SALES ASSOCIATE
Professional Summary
- Highly motivated employee with extensive customer service and sales experience.
- Diligent about keeping merchandise presentable to maximize business revenue.
- Effectively demonstrate products, overcome objections and close sales.
- Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.
- Optimistic, creative and hardworking employee looking to join passionate team at unique location.
- Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements.
- Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Skills
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Work History
Sales Associate | Cvs Health - Port Saint Lucie , FL09/2019 - 01/2020
- Tracked stock using company inventory management software
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Maintained records related to sales, returns and inventory availability
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Maintained organized, presentable merchandise to drive continuous sales
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Processed product returns and assisted customers with other selections
- Engaged with customers to effectively build rapport and lasting relationships
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
- Educated customers on promotions to enhance sales
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
Sales Representative | Regenative Labs - Evanston , IL03/2019 - 07/2019
- Adapted sales techniques to specific clients and promoted products based on individualized client needs
- Networked at events and by phone to expand business profits and revenues
- Monitored weekly sales to write reports for senior leadership and streamline operational processes
- Developed and implemented sales strategies to increase revenue
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Set up appointments with potential and current customers to discuss new products and services
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities
- Utilized various sales techniques to develop relationships with customers and drive sales
- Led educational training seminars and product demonstrations
- Devised and implemented product strategies for filling market gaps and driving consistent sales
- Performed cold-calling and follow-ups with leads to secure new revenue
- Demonstrated products and specific features at customer locations and special events
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction
- Coordinated trade shows and created marketing collateral to reach greater potential customers
- Researched potential clients and markets to prepare for appointments
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
- Guided clinical application for proper placement of medical devices
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Set up calendar with customer birthdays and other special events for personal touch
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients
- Built strong rapport with clients by understanding needs and clearly explaining products
- Serviced existing accounts on regular basis to maximize revenue
- Utilized professional sales techniques to persuasively communicate with clients
- Accounted for all inventory and ordered new stock
- Managed route planning and travel schedule
- Evaluated all departments to identify strengths and weaknesses in operations and service
- Completed customer searches to generate new leads
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer
- Established new customer accounts through perseverance, dedicated cold calling and exceptional service
- Fostered close-nit partnerships with customers to uncover and meet specific goals
- Managed inventory control, cash control and store opening and closing procedures
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships
- Created and executed reorganization plan, training and development programs and implemented process improvements
- Built business by hosting and attending events, launching special promotions and reaching out to local experts
- Educated senior staff on product usage and maintenance
- Communicated with customers to understand needs and recommend appropriate solutions
- Catered product launches specifically and successfully towards clientele to meet business objectives and support customer relations
- Developed and delivered engaging sales presentations to convey product benefits
- Managed business development initiatives by developing impactful customer relationships and executing benefit-oriented presentations to increase revenue
- Efficiently solved complex problems that impacted management
- Delivered key metrics including sales, credit and warranties to drive success of business
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships
- Identified prospect needs and developed appropriate responses along with information on suitable products and services
- Cross-sold complementary products and services to customers
- Collected and processed payments
- Visited clients on-site to give benefit-oriented sales presentations
- Liaised between parties to coordinate schedules, payments and allocations while managing customer accounts
- Provided sales consultations on functional and stylistic benefits of each custom product
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance
- Upsold customers by recommending accessories and promotions to increase revenue
- Proactively managed client correspondence and recorded all tracking and communications
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations
- Recommended accurate and effective solutions to customers after identifying problems
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Maintained thorough and current knowledge of medical device products, competitive offerings and market developments to capitalize on growth and expansion opportunities
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
- Submitted and tracked orders
Resident Assistant | Five Star Quality Care, Inc. - Columbus , OH10/2017 - 03/2018
- Worked to improve and enhance patient lives through effective and compassionate care
- Coached students on useful life and personal care skills
- Attended, participated and contributed to monthly staff meetings addressing resident needs
- Led by example through mature behavior consistent with university regulations and rules
- Developed rapport to create safe and trusting environment for care
- Created and implemented social, educational and recreational programs for residents
- Counseled peers on career, academic and personal concerns
- Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care
- Performed several administrative duties, including room transfers, incident reports and maintenance requests
- Enforced and implemented all university and campus housing policies
- Maintained clean, safe and well-organized patient environment
- Assisted disabled clients in any way necessary to facilitate independence and well-being
- Monitored progress and documented any patient health status changes, keeping healthcare team updated
- Encouraged community atmosphere by implementing educational and social programs
- Administered medication as directed by physician
- Assisted residents in preparing for activity and social programs
- Mediated and provided professional conflict resolution in timely fashion
- Supervised daily activities and provided assistance when needed
Hostess | Vacasa - Franklin , NC05/2017 - 11/2017
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
- Assisted managers with quickly resolving service- and food-related issues
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
- Watched dining area staff to evaluate server loads and calculate accurate wait times
- Supported servers, food runners and bussers with keeping dining area ready for every guest
- Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques
- Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Cultivated positive guest relations by managing information and orchestrating speedy seatings
- Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
- Monitored guests for intoxication and immediately reported concerns to management
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members
- Kept track of event finances, including initial deposits, due payments and final balances
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Checked and restocked server areas and organized and got change for front counter
- Collaborated with kitchen to inform customers of wait times and answer questions about food
- Informed servers of newly seated parties for speedy service
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Managed event contracts, including estimates, event profiles and post-event summaries
- Documented reservations, alerted servers and managers of large groups and prepared seating
Education
Warren East High School - City, State05/2017Diploma: General Studies
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Resume Overview
School Attended
- Warren East High School
Job Titles Held:
- Sales Associate
- Sales Representative
- Resident Assistant
- Hostess
Degrees
- Diploma : General Studies
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