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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Energetic [Job Title] with a strong background in retail sales, fashion merchandising and customer service support.

Reliable and punctual Sales Associate possessing excellent work ethic and more than [Number] years in retail. Areas of expertise include inventory, cash management and exceptional customer service.

Reliable and friendly [Job Title] adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.

Reliable Food Service Worker able to take orders and prepare food quickly. Bringing [Number] years of experience in food preparation and customer service.

Talented [Job Title] with [Number] years of experience in food service. Skilled at taking orders, handling special requests, preparing [Type] food and [Task]. Stay calm and focused when managing multiple tasks and communicating with customers.

Talented [Type] team member with over [Number] years of experience in [Task] and [Task] work. Able to handle high volume work over long shifts without losing focus or skill. Ready for new position with [Company] offering opportunity to support team and customer needs.

Skills
  • Dispute mediation
  • Relationship selling
  • Inventory control procedures
  • Merchandising knowledge
  • Cash handling accuracy
  • Outgoing personality
  • Retail merchandising expertise
  • Reading comprehension skills
  • Excellent communication skills
  • Listening skills
  • Written and oral communication skills
  • Team player mentality
  • Customer service
  • Reliable and punctual
  • Cash register operation
  • Active listening
  • Customer- and service-oriented
  • Serving expertise
  • Meal serving
  • Serving drinks
  • Serving food and beverages
  • Serving customer needs
  • Bagging products
  • Verifying orders
Education and Training
High School DiplomaOklahoma Virtual High SchoolOklahoma City,OK,05/2015
High School DiplomaLawton High SchoolLawton,OK,05/2015
NoneNone
Experience
Bath And Body WorksSales Associate | Lawton, OK11/2019 to Current
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Used company register system to ring up customer purchases, process payments and issue receipts.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Educated customers on product and service offerings.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Communicated with customers about offerings, including policies, restrictions and refund policies.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.
Sykes Enterprises Inc.Customer Service Representative | Lawton, OK12/2019 to Current
  • Interviewed customers regarding all issues and reported feedback to management team.
  • Answered many inbound calls per day and directed to designated individuals or departments.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Addressed customer service inquiries quickly and accurately.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Answered customer questions and addressed concerns, resulting reduction in complaint calls.
  • Upheld privacy and security requirements established by Sykes regulatory agencies.
  • Assessed customer needs.
  • Consulted with customers to determine best methods to resolve service and billing issues.
Waynes Drive InnServing | Lawton, OK08/2018 to 01/2020
  • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
  • Dispensed, poured and mixed water, soft drinks and beverages.
  • Verified orders and bagged items for easy transport.
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Took orders, prepared foods and processed payments in full-service.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Took customers' orders by recording requested menu items, substitutions and add-ons.
Little Ceasar Customer Service Cashier | Lawton, OK03/2016 to 11/2016
  • Trained new employees in cashiering procedures, offering assistance in resolving customers issues.
  • Answered phone calls to assist customers with questions and take orders.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Increased sales by suggesting specific purchases to customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Restocked Little Caesars with silverware, straws, napkins and condiments.
  • Prepared food, including Pizza, Breadsticks and menu items.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Resolved issues regarding customer complaints and escalated worsening concerns for remediation.
  • Accurately handled over payments daily in cash and credit cards payments for the stores products.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
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Resume Overview

Companies Worked For:

  • Bath And Body Works
  • Sykes Enterprises Inc.
  • Waynes Drive Inn
  • Little Ceasar

School Attended

  • Oklahoma Virtual High School
  • Lawton High School
  • None

Job Titles Held:

  • Sales Associate
  • Customer Service Representative
  • Serving
  • Customer Service Cashier

Degrees

  • High School Diploma
    High School Diploma

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