Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Skills
  • Relationship selling
  • Inventory control procedures
  • Business development
  • Outgoing personality
  • Written and oral communication skills
  • Verbal/written communication
  • Cash register operation
  • Product Sales
  • Reading comprehension skills
  • Customer- and service-oriented
  • Reliable and punctual
  • Documentation and recordkeeping
  • Money handling
  • Excellent communication skills
  • Retail merchandising expertise
  • Listening skills
  • Strategic planning
  • Team player mentality
  • Bilingual Spanish and English
  • Customer Service
  • Quality Assurance
  • Problem Resolution
  • High-energy attitude
  • Quality control
  • In-store support
  • Adaptive team player
  • Merchandising knowledge
  • Cash handling accuracy
  • Sales development
Experience
Sales Associate, 04/2021 to Current
Dmc AtlantaScottdale, GA,
  • Built trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
Cashier/Customer Service , 09/2020 to 04/2021
Bass Pro ShopsTacoma, WA,
  • Operated cash register, collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Helped customers find specific products, answered questions and offered product advice.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Received payments for products and issued receipts.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Hostess, 09/2019 to 08/2020
Beaver Creek Ski ResortAvon, CO,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
Cashier , 03/2019 to 07/2019
Elliot Health SystemRaymond, NH,
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Received payments for products and issued receipts.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Increased sales by suggesting specific complementary items to customers.
  • Resolved customer complaints and escalated worsening concerns for remediation.
Education and Training
GED: , Expected in 05/2020
Manatee Technical College - Bradenton, FL
GPA:

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Resume Overview

School Attended

  • Manatee Technical College

Job Titles Held:

  • Sales Associate
  • Cashier/Customer Service
  • Hostess
  • Cashier

Degrees

  • GED

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