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sales associate resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Personable, professional and detail oriented. Having worked in the veterinary field for a large referral hospital I developed skills to work with little supervision and a lot of responsibility while also working as a team. I take pride in my work and working well with others. Also, having worked in retail prior to the veterinary field, I developed excellent customer service and merchandise organization skills.

I was a volunteer for King County Northwest Horseback Search and Rescue in WA for 7 years and learned skills in radio communications, team work, map reading and had training in securing crime scenes and crime scene evidence searches

Outside of my job related skills I am an artist and photographer so am experienced in many artist's materials along with knowledge from my Graphic Design/Illustration Art Degree.

Skills
  • Teamwork
  • Customer assistance
  • Project organization
  • Attention to detail
  • Problem solver
  • Strong work ethic
  • Independent worker
  • Experience taking x-rays with digital x-ray machine.
Experience
11/2020 to Current
Sales Associate Expertconnect Litigation Support, Llc Washington, DC,
  • Greeted and engaged customers, providing assistance and information on merchandising and product features.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well stocked, organized and current.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Managed cash register operations using pOS system, including processing sales and returns.
  • Initiated friendly conversation with each customer to determine level of assistance required.
02/2002 to 02/2020
Veterinary Assistant Modern Animal Playa Vista, CA,
  • Provided direct care, treatments and monitoring for up to 15 large animals on a daily basis.
  • Supervised inventory management and placed medication orders to ensure adequate supplies at all times.
  • Performed lab work on sophisticated analyzing machines and entered all information in computer programs.
  • Assisted in taking x-rays using digital x-ray equipment.
  • Monitored health conditions, symptoms and history of animals and delivered treatment.
  • Set up and assisted with surgeries and procedures. Set up surgical expertise in scheduled and emergency surgeries for various animals.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Maintained pet treatment records, entering all important monitoring and treatments into sophisticated veterinary program.
  • Communicated with clients on the status of their animals.
  • Interacted with clients regarding animal health, education on treatment protocols and general procedures.
  • Provided assistance and support to owners during end-stage pet illnesses, delivering comfort, compassion and kind words.
07/1996 to 10/2001
Veterinary Assistant Modern Animal West Hollywood, CA,
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately 20 animals per day.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Supervised waiting area, mopped floors, and rearranged magazines to maintain office.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Educated clients and public on animal health, treatment protocols and general procedures.
  • Assessed health conditions, symptoms and history of animals and delivered treatment.
  • Interacted with clients regarding animal health, education on treatment protocols and general procedures.
to
Assistant Store Manager 7-Eleven, Inc. Mission Viejo, CA,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Recruited, hired and trained associates to develop team into productive members with excellent product knowledge
  • Organized store and showcased new items in eye-catching displays.
  • Helped customers by answering questions and locating merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education and Training
Expected in 1993
Bachelor of Arts: Graphic Design/Illustration
Western Washington University - Bellingham, WA
GPA:

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Resume Overview

School Attended

  • Western Washington University

Job Titles Held:

  • Sales Associate
  • Veterinary Assistant
  • Veterinary Assistant
  • Assistant Store Manager

Degrees

  • Bachelor of Arts

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