Hardworking and reliable in the managerial role with the ability to lead and problem solve. Offering honesty, ambition and attentive to learn. Highly organized, proactive and punctual with team-oriented mentality. Also an ambitious student pursuing Construction Management degree, eager to contribute developed knowledge in any construction role. Skilled in fast paced and high pressured environments in any weather condition. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Proactive leader with strengths in communication and collaboration. Proficient in leveraging people skills and problem solving knowledge to promote a transparent working environment.. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Multilingual and fluent in English and Spanish, offering solid comprehension of cultural diversity. Not afraid to take a chance and willingly to go the extra mile in every task or assignment given. Very transparent among my employer and employee. Values relationship with employer.
- Active listening
- Conflict resolution
- Team management
- Collaboration
- Flexible
- Decision-making
- Supervision
- Problem resolution
- Planning
- Project planning
- Safety awareness
- Fixtures
- Electrical maintenance and repair
- Power and hand tool operation
- Schematics and blueprints
- Safety protocols
- Electrical Apprentice License - Since 2016
- CPR
- OSHA 20
New York, NY, 01/2021 - Current
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Offered product and service consultations and employed upselling techniques.
- Helped average of 50-70 customers per day by responding to inquiries and locating products.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Hopkins, MN, 05/2018 - 12/2019
- Planned work and determined appropriate tools and equipment.
- Inspected and organized tire inventories while performing routine stock assessments.
- Performed tire rotations, mounts and balancing on all types of vehicles.
- Maintained record accuracy by using work order reporting system.
- Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
- Diagnosed and repaired tire and rim issues.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Recognized by management for providing exceptional customer service.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Tyler, TX, 05/2016 - 08/2016
- Kept work areas clean, neat and free of hazards.
- Completed semi-skilled and skilled work under supervision of fully qualified supervisors.
- Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
- Built controllers and panels to complete system installations.
- Gathered required tools and equipment for each task to increase efficiency.
- Measured and prepared supplies for electrical tasks.
- Maintained organization, cleanliness and safety in all work areas.
- Transported required supplies and employees from headquarters to job site using company vehicles.
- Set up equipment and configured settings for optimal performance.
- Creative Problem Solving: - Resolved product issue through consumer testing.
- Led team to achieve 150 cars in a day, earning recognition from upper management and financial reward.
- Promoted from helper to tire technician, in less than 12-months
- Consistently maintained high customer satisfaction ratings.
- Consistently earned promotions and raises from employers
- Recognized in any Job
- Reliable when called upon
- Member, Alumni Association to Pi Kappa Alpha
- Team Member of House of Champions MMA
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Resume Overview
School Attended
- The University Of Texas At Arlington
Job Titles Held:
- Sales Associate
- Tire Technician
- Electrical Apprentice
Degrees
- Bachelor of Science
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