Sales Associate resume example with 2+ years of experience
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Seasoned Sales associate knowledgeable about selling Promotions and/or sales and bringing 5 years of customer relations experience. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
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- Engaged with customers to effectively build rapport and lasting relationships.
- Educated customers on promotions to enhance sales.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Served needs of more than 20 customers in a busy environment.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Kept accounts in balance and ran daily reports to verify totals.
- Updated customer accounts with add-on room charges, including minibar use and room service bills.
- Responded to telephone, email, and in-person inquiries regarding reservations, hotel information and guest concerns.
- Documented accounts and logs throughout shift to keep up with all requirements.
- Reviewed checklist on daily basis and planned shift accordingly.
- Walked through properties to maximize guest safety and clear areas of trash and debris.
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Resume Overview
School Attended
- Hudson Valley Community College
Job Titles Held:
- Sales Associate
- Server
- Night Auditor
Degrees
- GED
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