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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Retail Sales Associate with more than 16/12 years in the retail industry. Areas of expertise include sales, customer relations and inventory management. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management . Enthusiastic, outgoing Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.
Skills

  • Motivated team player
  • Customer-oriented
  • Fast learner.
  • Active listening skills
Work History
Sales associate, 08/2013 to Current
ForwardWashington, DC,

  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Alerted customers to upcoming sales events and promotions.
  • Welcomed customers into the store and helped them locate items.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Verified that all customers received receipts for their purchases.
  • Followed merchandising guidelines to present visually appealing displays.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Actively pursued personal learning and development opportunities.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
Cashier, 08/1997 to 08/2013
Green Zebra GroceryPortland, OR,
  • Operated a cash register for cash, check and credit card transactions with 98% accuracy.
  • Cleaned and organized the store, including the checkout desk and displays.
Service Desk, 03/1999 to 07/2007
Apex SystemsHerndon, VA,
  • Operated a cash register for cash, check and credit card transactions with 98% accuracy.
  •        
  • Processed Money orders, help customers with bill payments, handled returns.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
  • Used time efficiently when not serving customers, including sorting returns and cleaning the counters and registers.
Education
High School Diploma: General education, Expected in 1990
Anderson County High School - Lawrenceburg, KY
GPA:

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Resume Overview

School Attended

  • Anderson County High School

Job Titles Held:

  • Sales associate
  • Cashier
  • Service Desk

Degrees

  • High School Diploma

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