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sales associate resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Dedicated Sales Associate offers history of success in fostering quality shopping experiences. Brings talents for needs assessment and extensive product knowledge to inspire customer purchases and exceed performance goals. Leverages experience and skill to train and mentor new associates on customer service and sales best practices.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Independent Sales Associate motivated to maintain customer satisfaction and contribute to company revenue. Service-oriented and outgoing individual with in-depth knowledge of market dynamics and customer requirements. Leverages product expertise for merchandising and sale success.

Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.

Skills
  • Certifícate of Italian language
  • Negotiation Tactics
  • Financial records analysis
  • Verbal/written communication
  • Money Transfer Systems
  • Cash register operation
  • Team player mentality
  • Inventory control procedures
  • Product Sales
  • Customer- and service-oriented
  • Reading comprehension skills
  • Cash handling accuracy
  • Retail loss prevention
  • Loans brand promotions
Experience
06/2019 to 04/2022
Sales Associate Ardene Garden City, NY,
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
09/2018 to 04/2019
Cashier Ascension Health Derby, KS,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Used suggestive selling techniques to promote add-on sales.
  • Processed refunds for worn, damaged and broken merchandise.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Offered every customer immediate and targeted attention to meet needs and promote offerings.
  • Placed new supply orders to meet needs and expected customer demands.
09/2017 to 03/2019
Clerk Simplot Kenton, TN,
  • Processed sales transactions to prevent long customer wait times.
  • Observed deadlines, enabling timely completion of tasks.
  • Communicated with customers and employees to answer questions or explain information.
  • Monitored inventory and handled replenishments, rotations and labeling.
  • Improved client satisfaction using quality service tactics.
  • Copied, scanned and filed documents to maintain office records.
  • Responded to requests by preparing and sending files and documents.
  • Generated regular reports such as.
02/2018 to 06/2018
Printer Operator and Engraved Bullet Line Printer City, STATE,
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.
  • Operated printing equipment to produce print jobs with PC, CTP, binding equipment, punching and cutting.
  • Analyzed production quality to identify errors prior to delivery.
  • Adjusted equipment and computer interface to print various sized projects using different paper stocks.
  • Inspected digital files in printer software to optimize functionality.
  • Maintained machines in good working order by cleaning, lubricating and adjusting.
  • Prepared machines for printing and operated one-and two-color printing presses, platemakers, hydraulic paper cutters and digital printers and copiers.
  • Trained and assisted new printing press operators to provide printing output that satisfied customers.
  • Examined printed copy for correct ink density, position on paper and registration.
  • Examined and produced specific job orders.
  • Removed printed products from printing machines manually or via hand trucks or power lifts and transitioned material to drying and finishing or storage areas.
  • Printed customized office documents such as envelopes, newsletters, business cards and programs.
  • Tracked and organized warehouse inventory and accepted and stocked paper and supplies for shipments.
Education and Training
Expected in 02/2013 to to
Certificate of Italian Language:
Carlos Pérez Secondary - Cuba,
GPA:
Expected in 04/2000 to to
Certificate of Computer :
Adolfo Flex High School - Cuba,
GPA:
Expected in 09/1993 to to
GED:
Polytechnic of Economy – Manzana De Gomez - Cuba,
GPA:
  • Completed continuing education in Economic and Financial
  • Completed continuing education in cost and contabilidad
  • Completed professional development in Economic

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Resume Overview

School Attended

  • Carlos Pérez Secondary
  • Adolfo Flex High School
  • Polytechnic of Economy – Manzana De Gomez

Job Titles Held:

  • Sales Associate
  • Cashier
  • Clerk
  • Printer Operator and Engraved

Degrees

  • Certificate of Italian Language
  • Certificate of Computer
  • GED

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