LiveCareer-Resume

sales associate resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Skills
  • [Type] Product Knowledge
  • Business Development
  • Professional Demeanor
  • Strategic Planning
  • Documentation and Recordkeeping
  • Conflict Resolution
  • Complex Problem-Solving
  • Meeting Deadlines
  • POS System Operation
  • Stocking and Receiving
  • Flexible Schedule
  • Client Account Management
  • Store Opening and Closing
  • Sales Expertise
  • Energetic Self-Starter
  • Excellent Communication Skills
  • Stocking and Replenishing
  • Verbal/Written Communication
  • Exceptional Customer Service
  • B2B Sales and Customer Service
  • Superb Time Management
  • Merchandising Knowledge
  • Money Transfer Systems
  • Sales Development
  • Inventory Control
  • Cash Handling Accuracy
  • Self-Checkout Assistance
  • Upselling and Cross-Selling
  • Upselling
  • Written and Oral Communication Skills
  • Sales Training
  • Financial Records Analysis
  • Product Recommendations
  • Customer Needs Assessment
  • Shipment Processing
  • Negotiation Tactics
  • Product and Service Sales
  • Retail Merchandising Expertise
  • Guest Relations
  • Listening Skills
  • Time Management
  • Friendly and Outgoing
  • Cash Register Operation
  • Cash Handling
  • Client Service
  • Sales Forecasting
  • Positive and Professional
  • Reliable and Punctual
  • Teamwork and Collaboration
Education and Training
Marshall County High School Benton, KY Expected in 2018 High School Diploma : - GPA :
West Kentucky Community And Technical College Paducah, KY Expected in : - GPA :
Experience
Phillips - Van Heusen Corporation - Sales Associate
Bridgewater, NJ, 07/2021 - Current
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Adhered to company initiatives and achieved established goals.
  • Increased purchase amounts by cross-selling with similar products.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Obtained signatures for financial documents and internal and external invoices.
Trek Bikes - Sales Manager
Saint Louis, MO, 07/2021 - Current
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Tracked monthly sales to generate reports for business development planning.
  • Performed sales consultations and educated clients on products and services.
  • Maintained professional network of potential clients and business opportunities.
  • Created and maintained sales environment to support business objectives.
  • Achieved company growth and brand development through market expansion and sales.
  • Analyzed business and sales targets using critical problem-solving skills.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Developed and implemented new sales strategies to update product lines.
  • Prepared sales production reports for senior management.
  • Prospected for new business using databases and other strategies to generate sales.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Executed and created strategic sales plans to expand customer base and extend global reach.
  • Researched and communicated competitive activity to influence marketing plans and sales tactics.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
Mattel Inc. - Server
De Forest, WI, 03/2018 - 06/2021
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Addressed complaints to kitchen staff and served replacement items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Prepared checks, itemizing total meal costs and taxes.
  • Informed customers of daily specials and signature menu items.
  • Presented menus and answered questions regarding items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Set up tables in between patrons to reduce wait times.
  • Filled condiments and napkin containers during slack periods.
Banfield Pet Hospital - Veterinary Assistant
Lake Mary, FL, 01/2017 - 08/2020
  • Assisted veterinarians in examining animals.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Obtained information and history from clients to maintain medical charts.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Assisted doctors and technicians by soothing upset or frightened animals.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Documented and tracked treatment activities.
  • Organized operating room ahead of procedures and assisted veterinarians during surgeries.
  • Trained new veterinary staff on office procedures and requirements.
  • Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
  • Handled and restrained animals following safety requirements and procedures.
  • Restocked and sanitized exam rooms for ample supplies and disease control.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
  • Sterilized and maintained veterinary care instruments and equipment.
  • Collected fluids from animals for laboratory testing.
  • Administered immunizations and treatments following veterinarian instructions.
  • Advised clients on animal care, nutrition and behavior problems.
  • Monitored post-surgical pet care and administered medication under vet direction.
  • Examined animals for behavioral changes or clinical symptoms indicating illness or injury.
  • Clipped animals' claws and polished teeth to maintain hygiene.
  • Interpreted lab results for heartworm testing, parasites and skin scrapings.

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Resume Overview

School Attended

  • Marshall County High School
  • West Kentucky Community And Technical College

Job Titles Held:

  • Sales Associate
  • Sales Manager
  • Server
  • Veterinary Assistant

Degrees

  • High School Diploma
  • Some College (No Degree)

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