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Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 2 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Merchandising knowledge
  • Cash register operation
  • Sales development
  • Reliable and punctual
  • Reading comprehension skills
  • Listening skills
  • Customer- and service-oriented
  • Verbal/written communication
  • Retail loss prevention
  • Call center experience
  • Retail sales customer service
  • Conflict mediation
  • Customer relations
  • High-energy attitude
  • Project management abilities
  • Adaptive team player
  • Store maintenance
  • Conveyor belt safety
  • Barcode scanning
  • Critical thinking
  • Time management
  • Reliable and trustworthy
  • People skills
  • Friendly, positive attitude
  • Meal and snack preparation
  • Activity Planning
  • Exercise and outdoor activities
  • Age-appropriate routines
  • Child Safety Procedures
  • Behavior Management
  • Keeping children safe
  • Conflict Resolution
  • Screen time rules
  • Follows directions
  • Reliability
  • Discipline understanding
  • Superior communication skills
  • Emotionally supportive
  • Educational support
  • Light housekeeping
  • Payment processing
  • Customer assistance
  • Product recommendations
  • Cash counting machine operations
  • Customer greeting
  • Cash management
  • Cash drawer balancing
  • Sales expertise
  • Product Sales
  • Written and oral communication skills
Experience
Sales Associate, 10/2020 - 02/2021
 Franklin Resources – San Francisco, CA,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Crew Member, 10/2019 - 03/2020
 Mister Carwash – Hiram, GA,
  • Drove team success by completing assigned task quickly and accurately.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Recorded information about behavior, food service and medication dispensing.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Maintained daily records of children's behavior, sleeping schedules, meals and activities.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Led children in tidying up, handwashing and behaving to teach responsibility.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
Loader and Unloader, 08/2019 - 11/2019
 UPS – City, STATE,
  • Positioned lifting devices under, over, or around loaded pallets, skids, and boxes, and secure material or products for transport to designated areas
  • Loaded and unloaded materials by hand and worked hard to help team meet work demands.
  • Checked all load-related documentation to ensure that it is complete and accurate
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Reported to manager, providing updates on anticipated task completion times to maintain timeline accountability.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
Education and Training
: Natural Sciences, Expected in
-
Indiana University Southeast - New Albany, IN
 GPA:
  • Major in Pre Dentistry
High School Diploma: , Expected in 05/2020
-
Marion C Moore High School - Louisville,
GPA:
  • National Honor Society Member

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Resume Overview

School Attended

  • Indiana University Southeast
  • Marion C Moore High School

Job Titles Held:

  • Sales Associate
  • Crew Member
  • Loader and Unloader

Degrees

  • Some College (No Degree)
  • High School Diploma

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