LiveCareer-Resume

sales associate resume example with 17 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Skills
  • Product Sales
  • Team player mentality
  • Superb time management
  • Customer- and service-oriented
  • Energetic self-starter
  • Reliable and punctual
  • Excellent communication skills
  • Verbal/written communication
  • POS system operation
Education and Training
Cardinal Dougherty Philadelphia, PA, Expected in 06/1992 High School Diploma : - GPA :
Berean Institute Philadelphia, PA Expected in 10/1994 Cosmetology Operator's License : Cosmetology Education - GPA :
  • Completed professional development in Cosmetology
Strayer's University Philadelphia, PA, Expected in : Business Administration And Management - GPA :
Berean Institute Philadelphia, PA Expected in 03/1998 : Cosmetology Instructor - GPA :
Hex Makeup Academy Closed, Expected in 03/2010 Master Makeup Artist And Airbrush : Advanced Makeup - GPA :
  • Completed continuing education in International Makeup.
QC Makeup Academy Ny.Ny., Expected in Keeping Up With My Professional Education : Professional Application /Special Effects - GPA :
  • Continuing education in makeup/skincare/and fashion.
Experience
Graniterock - Sales Associate
Santa Cruz, CA, 06/2021 - Current
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Offered product and service consultations and employed upselling techniques.
  • Coordinated activities with other departments to ensure quality customer service.
  • Built trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
Alliance Therapy Services - Customer Service Representative Specialist
Beaumont, TX, 01/2000 - 03/2010
  • Followed-up with Settlements Options and Underwriters' team after installations to assess quality service and customer satisfaction.
  • Prepared and processed contracts and order forms for new and existing life insurance policies.
  • Researched and analyzed beneficial life insurance and investment recommendations.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Provided leadership and training for new agents regarding industry best practices and company policies.
  • Exceeded production and quality for assigned sales and retention targets each quarter by assisting and researching life insurance policies.
  • Consulted with both agents and underwriters to assess needs and match products for life insurance policies.
  • Explained coverage options to different departments, answering questions or concerns.
  • Cultivated professional relations to establish long-term profitable partnerships with the agents.
  • Strengthened traceability by developing organization systems for keeping records, reports and agendas.
  • Greatly improved office operations by reducing backtracking of work through creation of material movement process.
Ascension Health - Cosmetology Instructor/Stylist/Manager
Plainwell, MI, 08/1997 - 01/2001
  • Demonstrated techniques for makeup and skin care on both mannequins as well as human models.
  • Developed modern curriculum based on current hairstyles, nails, skincare and makeup trends.
  • Organized hair shows and competitions for students.
  • Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse beauty subjects.
  • Selected curriculum and instructional aids to increase students' understanding of core concepts.
  • Planned in-class activities, discussions and lectures to increase student comprehension and participation.
  • Documented and reported on student grades in compliance with school policies.
  • Prepared course objectives to follow school's curriculum standards established by school and state.
  • Gave constructive feedback to students to improve learning and progress against course objectives.
  • Maintained student records detailing progress, attendance and program requirements.
  • Promoted advancement of professional skills for securing certification, employment, leadership development and financial literacy.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Acted as initial contact in addressing student's concerns.
  • Applied variety of instructional resources to meet needs of students with varying backgrounds and learning styles.
  • Administered standardized tests to assess progress and evaluate need for improving course materials.
  • Helped students make optimal choices on courses to complete degrees and prepare for careers.
  • Collaborated with other educators to address deficiencies in program offerings.
  • Crafted lesson plans to meet diverse learning modalities and ensure inclusive learning environment.
  • Offered flexible work schedules to meet needs of the students.
  • Taught over 16 students and 3 apprentices. in both theory and practical according to the Pa. State Boards.
The Hair Cuttery - Cosmetologist
City, STATE, 06/1993 - 03/1997
  • Oversaw disputes resolution and reconciliation for a number of client accounts.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Collected payment from customers and scheduled next appointments.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Provided comprehensive hair treatments for various types of hair.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Maintained relationships with numerous long-term clients while handling up to or over 8 walk-in appointments daily.
  • Scheduled daily client appointments with necessary details and remembered customer preferences and special needs.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Handled cash and credit card payments daily with consistent accuracy.
  • Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company profit.
  • Increased sales by providing exceptional service and maintaining positive and energetic attitude.
  • Streamlined cleaning processes for treatment rooms to decrease wait times.
  • Washed, c
  • Demonstrated artistic techniques and product expertise to educate customers on makeup and skincare products.

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Resume Overview

School Attended

  • Cardinal Dougherty
  • Berean Institute
  • Strayer's University
  • Berean Institute
  • Hex Makeup Academy
  • QC Makeup Academy

Job Titles Held:

  • Sales Associate
  • Customer Service Representative Specialist
  • Cosmetology Instructor/Stylist/Manager
  • Cosmetologist

Degrees

  • High School Diploma
  • Cosmetology Operator's License
  • Some College (No Degree)
  • Master Makeup Artist And Airbrush
  • Keeping Up With My Professional Education

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