Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Responsible and friendly sales associate able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. With a background in cosmetology and a passion for working with kids. Hard working employee and working well with others to achieve growth and success for the company.

  • Relationship selling
  • Cash handling accuracy
  • Dispute mediation
  • Brand promotions
  • Merchandising knowledge
  • Retail loss prevention
  • Outgoing personality
  • Listening skills
  • Reading comprehension skills
  • Written and oral communication skills
  • Team player mentality
  • Excellent customer service
  • Excellent communication skills
  • Planograms
  • Computers and Electronics
  • Decision making
  • Good leadership
  • Product knowledge
  • Hair cutting (men,women,and children)
  • Special occasion updos
  • Hair coloring
  • Make-up
  • Manicures
08/2018 to Current Sales Associate Graniterock | Felton, CA,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas or more.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Recommended merchandise to customers based on needs and preferences.
  • Set planograms
  • Trained in various departments
04/2011 to 05/2018 Babysitter Town Sports International Holdings Inc | Oceanside, CA,
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Accompanied children on outings to approved locations as well as after-school activities.
  • Helped older kids complete homework, school projects and chores.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Devised activities helping promote physical and mental development.
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Safely transported children to range of extracurricular activities, including dance, baseball practice, etc.
  • Cared for up to 3 children ranging in age from 4 months to 10 years.
  • Recorded information about behavior, food served and medications administered.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Read variety of books to children to promote language development skills.
  • Cleaned and tidied living room after activities.
05/2014 to 01/2016 Sales Representative Stonemor Partners | Jacksonville, FL,
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Created and implemented store displays, promoting sales and growth.
  • Completed documentation for product and service sales.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Followed-up with clients after installations to ensure quality service and customer satisfaction.
  • Thoroughly researched products to enhance knowledge of product market and competitors.
  • Greeted store customers promptly and responded to questions with knowledgeable service.
  • Worked with builders and electricians on service tickets
  • Kept a clean showroom
Education and Training
Expected in 05/2014 High School Diploma | Loganville High School, Loganville, GA GPA:

Vice President, Student Government

Skills USA region champion for cosmetology

Student of the semester two years in a row

Math academic award

Awarded HOPE and Star Student scholarships

Expected in 11/2015 Certified | Cosmetology Paul Mitchell The School - Atlanta, LLC, Atlanta, GA GPA:

Awarded visionary award

Perfect attendance

Graduated with honors

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School Attended

  • Loganville High School
  • Paul Mitchell The School - Atlanta, LLC

Job Titles Held:

  • Sales Associate
  • Babysitter
  • Sales Representative


  • High School Diploma
  • Certified

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