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Sales Associate Resume Example

Resume Score: 90%

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SALES ASSOCIATE
Summary

Experience in working in retail and entry level at the university level motivates me to maintain customer satisfaction and contribute to company success.

Highlights
  • Basic clerical knowledge
  • Approachable
  • Dedicated team player
  • Reliable and dependable
  • Cheerful and energetic
  • Professional demeanor
  • Resolution-oriented
  • Natural leader
  • Active listening skills
  • Strong organizational skills
  • Opening/closing procedures
  • Detail oriented
Accomplishments

While working at Macy's, after cleaning and recovering my area, I would assist other sales associates.


When we ran out of fitting room logs, I contacted a manager who was unable to assist in that moment. So I went to a different area, made copies, and placed the copies in all the fitting rooms in the store.


When a customer was unhappy with her purchase and attempted to return an item, I offered her some suggestions which resulted in a purchase and a happy customer.


Experience
11/2014 to 01/2015
Sales AssociateMacy's - Macon, GA
  • Operated cash register daily and managed cash, credit card, and check transactions.
  • Worked in ready to wear areas such as Petites, Women's, Juniors, Kids, and Men's (while working in Juniors and Men I would assist in Shoes as needed).
  • Greet customers and assist with merchandise.
11/2010 to 08/2014
Residential Life CoordinatorFort Valley State University - Fort Valley, GA
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Customer Service Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Managed residence hall of 187 students.
  • Supervised the office duties conducted by part time workers, resident assistants (RA), and student staff.
  • Trained, advised, and met weekly with RA and student staff.
  • Planned, organized, proposed, and executed programming.
  • Organized and filed student information, fines sheets, incident reports, and any other office related paperwork.
  • Mediated with students and made referrals to Counseling Services as needed.
  • Served on the Housing Review Board (our form of judiciary).
01/2006 to 01/2010
Resident AssistantFort Valley State University - Fort Valley, GA
  • Attended Georgia Resident Assistant Saturday Seminar (G.R.A.S.S) Created bulletin boards and programming for my floor.
  • Secured safety and order within lobby and throughout the residence hall while on and off duty.
  • Maintained a nurturing, supporting, and caring environment for residents, while providing world-class customer service to students, parents, and fellow staff workers.
01/2010 to 06/2010
CashierFollett Bookstore at Fort Valley State University - Fort Valley, GA
  • Filed, organized, cleaned, stocked, and answered phones.
  • Operated cash register daily and managed cash, credit card, and check transactions.
  • Assisted other co-workers with after the completion of my tasks and duties.
01/2009 to 05/2009
CashierFollett Bookstore at Fort Valley State University - Fort Valley, GA
  • Filed, organized, cleaned, stocked, and answered phones.
  • Operated cash register daily and managed cash, credit card, and check.
  • transactions.
  • Assisted other co-workers with after the completion of my tasks and duties.
01/2009 to 05/2009
English Department InternFort Valley State University - Fort Valley, GA
  • Completed general office duties such as filing, organizing, answering phones, and responding to emails.
  • Assisted students and faculty as needed.
  • Worked independently and as part of a team to complete any special projects as assigned by the Department Head.
06/2007 to 06/2007
InternPSLA Scholar - Washington, DC
  • Attended various leadership workshops (i.e.
  • Resume Building, Ethics in the Workplace, Dealing with Pressure).
  • Participated in public speaking activities during the internship.
  • Developed and administered special projects (i.e.
  • creating new products for DuPont, Siemens, and Enlightened Corp).
  • to 06/2007 Cashier.
05/2007 to 06/2007
Cashier Zaxby's - Columbus, GA
  • Greeted all customers.
  • Accepted payment from customers and made change correctly.
  • Operated the cash register and was responsible for cash receipts.
  • Counted the change bank in their register at the beginning and end of each shift.
  • Stocked adequate supplies of paper goods, condiments, beverages, etc.
  • for serving customers.
  • to 08/2005 Data Entry.
05/2005 to 08/2005
Data Entry Clerk Aflac - Columbus, GA
  • Recorded data information for insurance claims.
  • Input data from claim files into the computer for processing.
  • Assisted with general office duties i.e.
  • helping with any filing, organizing, and.
  • packing of claims to and from customers.
05/2004 to 08/2004
Clerk/ReceptionistNew Horizons Pharmacy - Columbus, GA
  • Greeted customers and other visitors.
  • Provided customer service and assisted customers with orders.
  • Organized medications in proper areas.
  • Assembled patient charts and updated patient files.
  • to 08/2003 Cashier.
02/2004 to 08/2004
CashierLewis Jones Grocery Store - Columbus, GA
  • Collected cash, check, or charge payment from customer and makes change for cash transactions.
  • Stocked shelves and marked prices on items.
  • Counted money in cash drawer at beginning and end of work shift.
  • Recorded daily transaction amounts from cash register to balance cash drawer.
  • Weighed items, bagged merchandise, and redeemed food stamps and promotional coupons.
  • Checked out customers and bagged items quickly.
  • Conducted price checks for cashiers, service clerks, and customers.
Education
2015
Master of Science: Marriage and Family TherapyMercer University - Macon, GA, USA
2009
Bachelor of Arts: EnglishFort Valley State University - Fort Valley, GA, USA

Minor in African World Studies

Skills

Customer Interface:

-Greeted customers upon entrance into the store, in specific areas of the store, and at checkout.

-Assisted customers over the phone regarding store operations, product,

promotions and orders.


Customer Service

-Handled customers effectively by identifying needs, quickly gaining trust,

approaching complex situations and resolving problems to maximize

efficiency.

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Macy's
  • Fort Valley State University
  • Follett Bookstore at Fort Valley State University
  • PSLA Scholar
  • Zaxby's
  • Aflac
  • New Horizons Pharmacy
  • Lewis Jones Grocery Store

School Attended

  • Mercer University
  • Fort Valley State University

Job Titles Held:

  • Sales Associate
  • Residential Life Coordinator
  • Resident Assistant
  • Cashier
  • English Department Intern
  • Intern
  • Data Entry Clerk
  • Clerk/Receptionist

Degrees

  • Master of Science : Marriage and Family Therapy
    Bachelor of Arts : English

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