Sales Associate Resume Example
Experience in working in retail and entry level at the university level motivates me to maintain customer satisfaction and contribute to company success.
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While working at Macy's, after cleaning and recovering my area, I would assist other sales associates.
When we ran out of fitting room logs, I contacted a manager who was unable to assist in that moment. So I went to a different area, made copies, and placed the copies in all the fitting rooms in the store.
When a customer was unhappy with her purchase and attempted to return an item, I offered her some suggestions which resulted in a purchase and a happy customer.
- Operated cash register daily and managed cash, credit card, and check transactions.
- Worked in ready to wear areas such as Petites, Women's, Juniors, Kids, and Men's (while working in Juniors and Men I would assist in Shoes as needed).
- Greet customers and assist with merchandise.
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Customer Service Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
- Managed residence hall of 187 students.
- Supervised the office duties conducted by part time workers, resident assistants (RA), and student staff.
- Trained, advised, and met weekly with RA and student staff.
- Planned, organized, proposed, and executed programming.
- Organized and filed student information, fines sheets, incident reports, and any other office related paperwork.
- Mediated with students and made referrals to Counseling Services as needed.
- Served on the Housing Review Board (our form of judiciary).
- Attended Georgia Resident Assistant Saturday Seminar (G.R.A.S.S) Created bulletin boards and programming for my floor.
- Secured safety and order within lobby and throughout the residence hall while on and off duty.
- Maintained a nurturing, supporting, and caring environment for residents, while providing world-class customer service to students, parents, and fellow staff workers.
- Filed, organized, cleaned, stocked, and answered phones.
- Operated cash register daily and managed cash, credit card, and check transactions.
- Assisted other co-workers with after the completion of my tasks and duties.
- Filed, organized, cleaned, stocked, and answered phones.
- Operated cash register daily and managed cash, credit card, and check.
- transactions.
- Assisted other co-workers with after the completion of my tasks and duties.
- Completed general office duties such as filing, organizing, answering phones, and responding to emails.
- Assisted students and faculty as needed.
- Worked independently and as part of a team to complete any special projects as assigned by the Department Head.
- Attended various leadership workshops (i.e.
- Resume Building, Ethics in the Workplace, Dealing with Pressure).
- Participated in public speaking activities during the internship.
- Developed and administered special projects (i.e.
- creating new products for DuPont, Siemens, and Enlightened Corp).
- to 06/2007 Cashier.
- Greeted all customers.
- Accepted payment from customers and made change correctly.
- Operated the cash register and was responsible for cash receipts.
- Counted the change bank in their register at the beginning and end of each shift.
- Stocked adequate supplies of paper goods, condiments, beverages, etc.
- for serving customers.
- to 08/2005 Data Entry.
- Recorded data information for insurance claims.
- Input data from claim files into the computer for processing.
- Assisted with general office duties i.e.
- helping with any filing, organizing, and.
- packing of claims to and from customers.
- Greeted customers and other visitors.
- Provided customer service and assisted customers with orders.
- Organized medications in proper areas.
- Assembled patient charts and updated patient files.
- to 08/2003 Cashier.
- Collected cash, check, or charge payment from customer and makes change for cash transactions.
- Stocked shelves and marked prices on items.
- Counted money in cash drawer at beginning and end of work shift.
- Recorded daily transaction amounts from cash register to balance cash drawer.
- Weighed items, bagged merchandise, and redeemed food stamps and promotional coupons.
- Checked out customers and bagged items quickly.
- Conducted price checks for cashiers, service clerks, and customers.
Minor in African World Studies
Customer Interface:
-Greeted customers upon entrance into the store, in specific areas of the store, and at checkout.
-Assisted customers over the phone regarding store operations, product,
promotions and orders.
Customer Service
-Handled customers effectively by identifying needs, quickly gaining trust,
approaching complex situations and resolving problems to maximize
efficiency.
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Resume Overview
School Attended
- Mercer University
- Fort Valley State University
Job Titles Held:
- Sales Associate
- Residential Life Coordinator
- Resident Assistant
- Cashier
- English Department Intern
- Intern
- Data Entry Clerk
- Clerk/Receptionist
Degrees
- Master of Science : Marriage and Family Therapy
Bachelor of Arts : English
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